Asked by: Fay Jones (Conservative - Brecon and Radnorshire)
Question to the Department for Education:
To ask the Secretary of State for Education, what assessment he has made of the potential merits of extending funding for all PhD students who have faced disruption as a result of the covid-19 outbreak.
Answered by Michelle Donelan
English students eligible for the doctoral degree loan can access one loan up to the maximum amount that was available when they started their course. There is no discretion within the regulations to increase the entitlement where a student extends their study but those who have not accessed the maximum can apply for an additional amount of loan. If a student has withdrawn from their PhD due to compelling personal reasons they may nonetheless be eligible for a further loan for a second full course. Withdrawal as a result of reasons connected to COVID-19 is usually considered to be one such compelling personal reason.
UK Research and Innovation has made over £62 million of financial support available to PhD students in receipt of research council funding most impacted by the COVID-19 outbreak. It is estimated that this funding is available for up to 12,000 students.
We are aware of the enormous pressures that the COVID-19 outbreak has had on doctoral students and their ability to conduct their research and recognise that some students may face financial hardship. The department has worked with the Office for Students (OfS) to clarify that English providers are able to use existing funds, worth around £256 million for academic year 2020/21, towards hardship support.
In addition, we are currently making available up to a further £20 million on a one-off basis to support those that need it most, particularly disadvantaged students. The funding is being distributed by the OfS to approved fee cap providers, who will have flexibility in how they distribute the funding to students in a way that will best prioritise those in greatest need. The funding can be distributed to a wide population of students, including postgraduates research students.
Asked by: Fay Jones (Conservative - Brecon and Radnorshire)
Question to the Department for Education:
To ask the Secretary of State for Education, what recent discussions his Department has held with universities on refunding students who have not been allowed to return to halls of residence as a result of covid-19 restrictions.
Answered by Michelle Donelan
The government plays no role in the provision of student residential accommodation. Universities and private accommodation providers are autonomous and are responsible for setting their own rent agreements. Whether a student is entitled to a refund or to an early release from their contract will depend on the specific contractual arrangements between them and their provider.
This has been a very difficult time for students, and we encourage universities and private landlords to review their accommodation policies to ensure they are fair, clear and have the interests of students at heart.
Officials speak regularly with representatives of private and university owned accommodation, as well as sector bodies. The government worked closely with universities to ensure they were well prepared for the return of students in the autumn term, and we have published updated guidance to help them keep students and staff as safe as possible.
If students have concerns about their accommodation fees, they should first raise their concerns with their accommodation provider. If their concerns remain unresolved, and their higher education (HE) provider is involved in the provision of the accommodation, students at providers in England or Wales can ask the Office of the Independent Adjudicator for HE to consider their complaint.
If a student thinks their accommodation provider is treating them unfairly, they can raise a complaint under the accommodation codes of practice, as long as their provider is a code member. The codes can be found at: https://www.thesac.org.uk/, https://www.unipol.org.uk/the-code/how-to-complain and https://www.rla.org.uk/about/nrla-code-of-practice.shtml.
We recognise that in these exceptional circumstances some students may face financial hardship. The Department for Education has worked with the Office for Students (OfS) to clarify that providers are able to use existing funds, worth around £256 million for academic year 2020/21, towards hardship support. The government is currently making available up to a further £20 million on a one-off basis to support those that need it most, particularly disadvantaged students. The funding is being distributed by the OfS to approved fee cap providers, who will have flexibility in how they distribute the funding to students in a way that will best prioritise those in greatest need. The funding can be distributed to a wide population of students, including postgraduates (whether taught or research) and international students.
Asked by: Fay Jones (Conservative - Brecon and Radnorshire)
Question to the Department for Education:
To ask the Secretary of State for Education, what discussions his Department has had with universities on the refunding of tuition fees for students who have experienced disruption as a result of covid-19 restrictions.
Answered by Michelle Donelan
This has been a very difficult time for students, and the government is working with the sector to make sure that all reasonable efforts are being made to enable students to continue their studies. The government’s clear and stated expectation is that universities should maintain the quality and quantity of tuition, and seek to ensure that all students regardless of their background have the resources to study remotely. This is more important than ever at the moment, with the vast majority of students studying solely online.
We continue to regularly engage the sector in discussion on this issue, including universities, and have met with other groups across the sector only last week. I wrote to the Office for Students (OfS) on 13 January, outlining the government’s expectations of the higher education sector following the new national lockdown. Following this, the OfS wrote to provider Accountable Officers, setting out the actions that they are taking in connection with providers’ compliance to existing regulatory requirements. Both letters are available here: https://www.officeforstudents.org.uk/media/928ddbfc-7d48-4a7b-853e-411c34d6202f/ao-letter-regulation-during-the-current-phase-of-pandemic-14-jan-2021.pdf. We expect providers to ensure that continuing and prospective students receive the clear, accurate and timely information needed to make informed decisions.
Universities are autonomous and responsible for setting their own fees, up to a maximum of £9,250 for approved (fee cap) institutions. The Office for Students (OfS), as regulator for higher education (HE) providers in England, has made it clear that HE providers must continue to comply with registration conditions relating to quality and academic standards, which set out requirements to ensure that courses are high-quality, that students are supported and achieve good outcomes and that standards are protected, regardless of whether a provider is delivering its courses through face-to-face teaching, remote online learning, or a combination of both.
Whether or not an individual student is entitled to a refund of fees will depend on the specific contractual arrangements between the provider and student. If students have concerns, there is a process in place. They should first raise their concerns with their university. If their concerns remain unresolved, students at providers in England or Wales can ask the Office of the Independent Adjudicator (OIA) for Higher Education to consider their complaint.
The OIA website is available via the following link: https://www.oiahe.org.uk/.
The Competition and Markets Authority (CMA) has published guidance on consumer contracts, cancellation and refunds affected by the COVID-19 outbreak. This sets out the CMA’s view on how the law operates to help consumers understand their rights and help businesses treat their customers fairly. This is available via the following link: https://www.gov.uk/cma-cases/consumer-protection-review-of-higher-education.
The OfS has also published guidance on student consumer protection during the COVID-19 outbreak, which is available via the following link: https://www.officeforstudents.org.uk/advice-and-guidance/student-wellbeing-and-protection/student-protection/consumer-benefit-forum/.