Oral Answers to Questions

Debate between Emma Foody and Feryal Clark

Wednesday 12th February 2025 Commons Chamber

[Emma Foody (Cramlington and Killingworth) (Lab/Co-op)]

4. What steps his Department is taking to make digital services easier to access for small businesses in the north-east.

[The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)]

No one anywhere in the UK should have difficulty using Government services, and the Government are committed to ensuring that our online and digital services are as accessible as possible. There are globally recognised standards for digital accessibility, but they are only part of the design of an inclusive service, which is why we will be revising the Government service standards to incorporate requirements covering wider issues of inclusion and looking at extending their scope into the wider public sector.

[Emma Foody]

Recently, I attended a roundtable of small businesses in the north-east, held at Sage, and a key theme was the need for good connections and digital services to help their businesses to grow. Digital connectivity is of course critical, but this often holds people back. What are the Government doing to ensure that digital infrastructure is strong enough to support local businesses in constituencies such as mine?

[Feryal Clark]

It is right that not only do we need to have good online access to services, but businesses need to be able to connect to those services, and that is why the Government are committed to delivering nationwide gigabit connectivity coverage by 2030. I am glad to say that over 94% of premises in her constituency can access gigabit broadband, including the businesses that she refers to, but I am of course happy to meet her to talk about what more we can do in this important area.