Technology in Public Services

Emily Darlington Excerpts

Monday 2nd September 2024 Commons Chamber

[The Parliamentary Under-Secretary of State for Science, Innovation and Technology (Feryal Clark)]

I am honoured to close the debate tonight, and not only because I am speaking from the Government Dispatch Box for the first time, but because I have heard so many truly wonderful maiden speeches. I particularly thank the hon. Member for Dorking and Horley (Chris Coghlan) for speaking so movingly about Christopher. I thank Fiona and her daughter for joining us in the Gallery, and I pay tribute to Fiona for her continuing work in Christopher’s memory.

Members of all parties have talked about safety, fairness and the economic opportunities offered by technology in public services. Members, especially those on the Government Benches, have spoken with passion and conviction about the need for change and to make true on our manifesto promises, which is what this Government will deliver.

We can all agree on the importance of ensuring that the technologies of tomorrow deliver benefits for people in communities across the country. The question, of course, is how. The Government must work with the incredible universities, of which we are so proud, and with the innovative start-ups that many hon. Members have spoken about this evening, but we must also lead by example by harnessing the power of technology in our public services to improve people’s lives.

[Emily Darlington (Milton Keynes Central) (Lab)]

I congratulate those on the Front Bench on their speeches tonight. Does the Minister agree that councils are very important in this area? When I was the cabinet member for health, my council signed an agreement with the Open University to become the first dementia-friendly city, which involves not only medical technology, AI and the first robot that can identify when somebody with dementia has not drunk enough and bring them a bottle of water, but social innovation around using colours in wayfinding—whether it is in our shopping centres or play parks. Does the Minister agree that the partnership needs to expand to include business, start-ups, councils and the Government, as well as our other public sector partners, in order to create the behaviour changes, innovation and advancements that we are all looking for?

[Feryal Clark]

I thank my hon. Friend for her contribution. As someone who served in local government for a very long time, I recognise the innovation in our local authorities. The work we are doing within our Department includes working very closely with our local government partners, so I thank her for her intervention.

One of the first places I visited in my new brief was Hammersmith hospital, where I met doctors who are using a new AI tool that can spot signs of ageing in the heart that are invisible to the human eye. The tool promises to calculate a person’s “heart age” from an MRI scan and, for the first time, pinpoint the genes that could make the heart age faster. In the process, it could transform the way we diagnose and treat heart failure.

That is just one of the projects I saw in Hammersmith hospital that is focused on the safe, ethical and responsible development of AI. Such projects will be a crucial part of our mission to build an NHS that is fit for the future—a mission to which this Government are completely committed. We want to seize every opportunity that technology offers to improve lives for our people—whether that means life-saving healthcare in our hospitals or a world-class education in our classrooms. If used rightly, technologies such as AI can transform the productivity of Britain’s broken services. With a £22 billion black hole in the public finances and taxes at a 70-year high, saving taxpayers’ money is more important than ever.