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Written Question
Learning Disability: Technology
Tuesday 13th April 2021

Asked by: Ellie Reeves (Labour - Lewisham West and East Dulwich)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what steps he is taking to ensure that people with learning disabilities have access to the internet and are supported with using technology during the covid-19 outbreak.

Answered by Caroline Dinenage

To tackle the disproportionate impact of Covid-19 on disabled people DCMS launched the £2.5m digital inclusion Digital Lifeline fund on 25 February. The fund will provide 5000 devices, data and support for disabled people to use the devices safely and confidently.

The government is working on the project with leading digital inclusion charities Good Things Foundation and AbilityNet, both highly experienced in helping disabled people boost their mental health and achieve their goals through digital technology.

The Government has worked closely with industry throughout the pandemic and has agreed a set of commitments with the UK’s major broadband and mobile operators to support vulnerable consumers during the Covid-19 period. Providers committed to working with customers who are finding it difficult to pay their bill as a result of Covid-19 to ensure that they are treated fairly and appropriately supported. Supplementary to this work, Ofcom published a Vulnerability Guide for providers, setting out its expectations and good practice on how vulnerable telecoms consumers should be supported.


Written Question
Older People: Loneliness
Thursday 4th March 2021

Asked by: Ellie Reeves (Labour - Lewisham West and East Dulwich)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, if he will provide additional support to organisations working to tackle loneliness and isolation amongst older people in Budget 2021.

Answered by John Whittingdale - Shadow Minister (Health and Social Care)

The Spring Budget did not include additional support specifically for organisations working to tackle loneliness and isolation amongst older people.

The government has rolled out a substantial package of support which has been available to charities and the wider voluntary sector. Together with the sector-specific £750million package and pan economy measures such as the furlough scheme, the VCSE sector has accessed a multi-billion pound package of support. This has helped to ensure that organisations at risk of financial hardship have been able to continue their vital work supporting the country during the coronavirus outbreak.

As part of this package of support, we have provided over £30 million this financial year to organisations which support people experiencing loneliness or social isolation. Most recently we launched the £4 million Local Connections Fund, made up of £2 million from government and £2 million from the National Lottery Community Fund, supporting small local organisations tackling loneliness. A second round of this funding will open later this year.


Written Question
Suicide: Internet
Thursday 5th March 2020

Asked by: Ellie Reeves (Labour - Lewisham West and East Dulwich)

Question to the Department for Digital, Culture, Media & Sport:

To ask the Secretary of State for Digital, Culture, Media and Sport, what steps his Department has taken to tackle suicide chat forums since the death of Callie Lewis.

Answered by Caroline Dinenage

The Online Harms White Paper set out government’s plans to establish in law a new duty of care on companies towards their users, enforced by an independent regulator. As part of our plans, companies will be required to take action to address harmful suicide and self-harm content that provides graphic details of suicide methods and self-harming, including encouragement of self-harm and suicide.

There are already arrangements between companies and charities to improve the identification and removal of content when it is reported, and services that signpost help and supportive content to users. The Samaritans has a strategic partnership with social media companies and the Department for Health and Social Care (DHSC). The partnership works together to set guidance on moderating suicide and self-harm content, and supporting users to stay safe online.