Ellie Reeves
Main Page: Ellie Reeves (Labour - Lewisham West and East Dulwich)Department Debates - View all Ellie Reeves's debates with the Leader of the House
(6 years, 8 months ago)
Commons ChamberMy hon. Friend is a strong champion for his constituency and he raises an important point. All banks must now comply with the access to banking standard, which requires consultation and careful thought before closures. He will also be aware that the Post Office now provides access to basic banking services for all retail banks. Nevertheless, he raises an important point and I encourage him to pursue it, perhaps with the Financial Conduct Authority or with this bank itself.
In recent weeks, I have noticed an increase in immigration casework. I have previously written to the Home Office about the effect that delays are having on my constituents. Data published by the Department last week showed that only 62% of MPs’ letters and 72% of emails are being responded to within its standard service timescale. May we please have a debate on the modernisation of Home Office correspondence so that Members and their constituents can receive responses in a timely fashion?
The hon. Lady raises an important point. Many of us have constituency cases related to visa challenges. I know from speaking to the Home Office that often the problem is one of slow responses from overseas countries to inquiries. It is difficult to totally be in control of response times, but she might want to raise her important point at Home Office questions.