Oral Answers to Questions

Baroness Laing of Elderslie Excerpts

Wednesday 2nd November 2011 Commons Chamber

[Mr Hurd]

I could not agree more. When I visited my local advice centre on Friday, I had a real sense of the strain and stress that its staff were experiencing. We have set aside a further £20 million of special funding for advice centres. There is also to be a short review to investigate what the Government can do to manage levels of demand on those working in that vital sector, and how we can make life easier for them.

[Mrs Eleanor Laing (Epping Forest) (Con)]

Does the Minister agree that voluntary groups set up by people who do what they do because they want to, and because they have a lifetime of experience in the field—one example is Home-Start in my constituency—often fulfil their roles not only in a more cost-effective way, but better than others?

[Mr Hurd]

Absolutely. Value is reflected in two ways, in terms of cost and in terms of the effectiveness of the support that is given. In my experience, volunteer-led organisations enjoy a different level of trust among the people whom they are trying to help.