Civil Service Pensions

Debate between Edward Argar and Nick Thomas-Symonds

Monday 6th July 2026 Commons Chamber

[Nick Thomas-Symonds]

I am very sorry to hear about my hon. Friend’s constituent; it is a tragedy that she passed away only yesterday. I would be glad if she wrote to me about that particular case. The Parliamentary Secretary will look into it personally, because of the nature of what has happened. For that family, and for every other family with an interest in this scheme, we absolutely must restore the level of service that they rightly expect.

[Edward Argar (Melton and Syston) (Con)]

Sadly, it is not just Capita that is missing deadlines; it is the Government, too. I raised a constituent’s case in ministerial correspondence in mid-February and received a response from the Parliamentary Secretary only on 30 June, four-and-a-half months later. My constituents want a swift solution. Given that the April deadline has been missed and the June deadline has been missed, what confidence can they or this House have that the August deadline will be hit?

[Nick Thomas-Symonds]

On the right hon. Gentleman’s first point, we will look specifically at why that was the case. It should not have taken four-and-a-half months for him to receive a reply. The Parliamentary Secretary and I will look at the correspondence to see why that has happened. Secondly, on his point about confidence in the new July and August deadlines, what is critical—this is specifically why I am now looking at a range of options—is that we must be in a position where the service is being delivered properly.