"The shadow Minister made a very interesting point, and I believe his case has some merit. We have invested in pilots in several areas of the country so that we can explore the case more fully. When the Levelling Up, Housing and Communities Committee looked at the procedure, there was …..." Eddie Hughes - View Speech
"The point I am about to make is non-political, given that I am going to use the example of Labour-led Birmingham Council. That council did pilot work, and its scrutiny committee, which was chaired by a Labour member, subsequently published a report. It was able to identify a number of …..." Eddie Hughes - View Speech
"Although there might be some deliberation about this mechanism, there are several mechanisms through which resident organisations are able to engage with Ministers and the regulator. I am delighted to see representatives of Grenfell United in the Public Gallery. There is a regular opportunity to meet Ministers, although it is …..." Eddie Hughes - View Speech
"I understand the point that the hon. Gentleman is making, but it is based on the premise that these bodies operate in a completely siloed fashion. The relationship between them is a fluid one; they speak regularly and consider complaints and points that have been raised, which come to them …..." Eddie Hughes - View Speech
"Anyone who has listened to the Grenfell Tower inquiry—especially the podcast, which provides a great summary of the challenges that were faced—will know that a number of tenants encountered members of staff who simply were not appropriately qualified to carry out their role. As a result, the tenants did not …..." Eddie Hughes - View Speech
"Perhaps the Minister can clarify this, but I understood that it was not just tenants, but people who were acting on their behalf. Can we confirm that? [Interruption.]..." Eddie Hughes - View Speech
"The hon. Lady makes a valid point. That is why we will do customer satisfaction surveys that have been agreed with the regulator. The format has been agreed. We will be able to compare housing associations and their relative performance in order to drill down and improve that performance. I …..." Eddie Hughes - View Speech
"I have some experience of this, having been a councillor representative on the board of Walsall Housing Group at a time when it was a prescribed position. I distinctly remember a couple of instances prior to my being on the board when the Conservative spot was decided by random voting …..." Eddie Hughes - View Speech