Essential Services: Large-scale Technology Debate
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Earl of Kinnoull
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Essential Services: Large-scale Technology
Earl of Kinnoull Excerpts(3 years, 3 months ago)
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Lord True (Con)
My Lords, the noble Lord makes a very important point. Looking at the colour of our hair, he and I should declare an interest in this matter. We need to extend understanding and use of technology, and access to it, but equally I urge all organisations, including banks, to remember that for many people a personal service is not only a matter of choice but a matter of necessity.
The Deputy Speaker (The Earl of Kinnoull) (Non-Afl)
My Lords, the time allowed for this Question has now elapsed and we therefore move to the fourth Oral Question.