Data Protection Bill [HL]

Earl of Erroll Excerpts

Committee: 3rd sitting (Hansard): House of Lords
Monday 13th November 2017 Lords Chamber

[The Earl of Erroll (CB)]

I want to say a couple of words on consent, because it is something I have been thinking about for a while. Consent is often seen as a great panacea to this whole thing about protecting people, but I do not think it really is. The requests that really irritate me are the ones that ask for unnecessary information such as your date of birth, when all you are trying to do is to sign up for a warranty on a bit of equipment or whatever, because firms are trying to profile their customers. Those I agree should be stopped. But other consent requests are essential to giving a good service.

There are two things to say about such requests. One is that most people do not mind, because they assume that people know everything about them anyway—particularly the Government and the big boys. They just want the thing to be done properly so that they can get their money, or whatever it is. To put blocks in the way so that they have to click on or sign lots of different consent forms does not get them any further and just irritates them more. Those provisions are very sensible.