Desmond Swayne
Main Page: Desmond Swayne (Conservative - New Forest West)Department Debates - View all Desmond Swayne's debates with the Department for Transport
(6 years, 7 months ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Joseph Johnson
Simplification of ticketing and ease of understanding for passengers is extremely important, as is ensuring that passengers have access to the fares that are right for them. It is important that train operating companies look carefully at their ticketing arrangements to ensure that that is the case.
Sir Desmond Swayne (New Forest West) (Con)
Is simpler necessarily cheaper? Because if there is a choice…
Joseph Johnson
Simpler may be cheaper, and there may also be circumstances in which it leads to cost increases. It is important that we achieve a system that is comprehensible, in which passengers do not have to struggle for hours to work out which ticket is the right one for them. Following the 2016 fares and ticketing action plan, we introduced advance tickets for sale on the day of travel that benefit hundreds of thousands of passengers.