Oral Answers to Questions Debate

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Department: Home Office

Oral Answers to Questions

Deidre Brock Excerpts
Monday 20th June 2022

(2 years, 4 months ago)

Commons Chamber
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Richard Thomson Portrait Richard Thomson (Gordon) (SNP)
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8. How many and what proportion of passport applications that were received over 10 weeks ago have not yet been processed.

Deidre Brock Portrait Deidre Brock (Edinburgh North and Leith) (SNP)
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12. How many and what proportion of passport applications that were received over 10 weeks ago have not yet been processed.

Patricia Gibson Portrait Patricia Gibson (North Ayrshire and Arran) (SNP)
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17. How many and what proportion of passport applications that were received over 10 weeks ago have not yet been processed.

--- Later in debate ---
Kevin Foster Portrait Kevin Foster
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As we saw last week, those who have nothing to offer by way of policy like to go personal. To help the hon. Member, the question was about the proportion of passport applications received. He got an answer to it, but his supplementary makes it clear that he has no ideas of his own to offer.

Deidre Brock Portrait Deidre Brock
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The Public and Commercial Services Union, which represents the staff at Her Majesty’s Passport Office, has commented that the backlog is due to a number of issues including

“lack of staff, poor management and failures”

on the part of contractors. Rather than blaming staff or suggesting more privatisation, will the UK Government meet union representatives in order to learn what action is needed to ensure that the Passport Office is properly funded and staffed?

Kevin Foster Portrait Kevin Foster
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We are certainly grateful for the hard work that staff are putting in, and, as I said last week, it is a pity that we are seeing their efforts being rubbished for political ends. We have been recruiting more staff at the Passport Office and investing in the modernisation of processes, and we engage regularly with senior HMPO officials, as well as ensuring that union officials can have their say. We should bear in mind the current record output from the Passport Office, which is dealing with a surge of applications. I must say that it is striking to note the sudden interest expressed by Opposition Members who said very little about this last year.