Homes for Ukraine: Visa Application Centres

Deidre Brock Excerpts

Thursday 28th April 2022 Commons Chamber

[Kevin Foster]

We have already done step-by-step guidance for the form in both Ukrainian and Russian, which makes it much simpler to follow. One of the issues with translating the form into other languages is that it means we would need to have decision makers who can speak the particular language. We are clear that sponsors and others can assist with filling in the form to make for a better experience for those needing to apply. As already shown, we have now granted nearly 90,000 visas, which speaks for itself and the performance that is being achieved.

[Deidre Brock (Edinburgh North and Leith) (SNP)]

I understand the pressure that officials are working under, but visa application centres are giving conflicting advice to applicants and to my constituents who are part of the Homes for Ukraine scheme. In one instance, we were told that a child’s visa was granted and that travel documents should be with them within a couple of days, and then that the child’s mother had been phoned by mistake, as it was in fact someone else’s visa that had been granted and it would take around another two weeks for the right visa to come through. These folk are in effect homeless, and time is of the essence. In another case, a constituent’s fiancé and daughter were told that a decision had been made on 13 April, but two weeks later, they still have not been told to go and collect the documents. A mother and two daughters are still trapped in Ukraine, 22 days since applications were submitted. As my constituent who would like to host those three when they finally arrive says, each day the message that they are welcome in the UK fades a little more. Those are just a few of the cases that my team and I are dealing with at the moment. The Minister offered to look at a colleague’s case. Will he be prepared to take a look at these cases when I send them through to him?

[Kevin Foster]

Yes, I am very happy to look at them. If incorrect or confusing advice is being given by a visa application centre, we certainly want the details of that so that we can intervene and engage to ensure the centre is fully conversant with what it should be doing and how the process should work. For example, we have made clear with carriers that if people have a form for affixing the vignette, they do not also need permission to travel letters. That was one issue we encountered. We made clear that the form is their permission to travel once they have it. I am very happy to look at individual cases if forwarded to me.