Deidre Brock
Main Page: Deidre Brock (Scottish National Party - Edinburgh North and Leith)The hon. Gentleman is absolutely right. I note the amount of questions that have been asked about the reprieved branches and the real interest in that as an example of what can be done. RBS owes it to the House to demonstrate that it is looking at the matter responsibly and not just setting up those branches to fail. They should be given every opportunity to demonstrate their effectiveness and their ability to pick up footfall and customers. If RBS is listening to this statement—I am sure that it is—I hope that it will have heard the real concerns of Members right across the House about the 10 reprieved branches and that it will do everything possible to assist them to meet whatever criteria will be set for keeping them open. The important thing is that we get an independent reviewer in place and that we can assess those criteria.
A key finding of our Select Committee’s very good report, and one which reflects the comments of other hon. Members today, is that RBS’s impact assessments did not provide sufficient information on individual branches, such as whether customers have sufficiently reliable access to broadband, how practical it was for them to travel to the next branch or what alternative services were available in the area. Does my hon. Friend agree that the Lending Standards Board’s limited interpretation of impact is woefully inadequate, allowing RBS to avoid its responsibilities to our communities, and that the board must now listen to the communities affected by bank closures and widen the criteria that it uses?
I am grateful to my hon. Friend, who is a diligent member of the Select Committee. As we said in the report, we have to be careful about the Lending Standards Board’s role, because it is a self-regulatory body with a voluntary code of practice. We ask the Government to consider that if the situation is not working, which seems to be case because we have dissatisfied communities who feel that they have not had their voices heard in the consultation about branch closures, the Government should start to consider a statutory code of practice and allow a consultation to be held prior to a branch closure, not afterwards, as is currently the case.