Technology in Public Services

Debate between Dawn Butler and Peter Kyle

Monday 2nd September 2024 Commons Chamber

[Peter Kyle]

I am grateful for the hon. Gentleman’s intervention. As I will say in a moment, all of this is contingent on one key principle: building trust with the public. We need to do so through actions, not just words. We have to take the public with us every step of the way, because otherwise we will not have the permission to deliver the transformation that, ultimately, will be profoundly beneficial for them. I have striven throughout this speech and since I have had the pleasure of this role, in opposition and in government—

[Dawn Butler (Brent East) (Lab)]

I thank the Secretary of State for giving way; he is being generous with his time. On that point about the public being confident in any systems we roll out, does he agree that we need to ensure guard rails are in place so that organisations and companies know what their responsibilities are?

[Peter Kyle]

I am grateful. The interventions are building up, but I think I can answer both together to satisfy both Members. Yes, safety has to be built in at the outset and the public need to see that. We have inherited a problem with safety in our country. Women and girls do not feel safe outside after dark. Parents do not think their children are safe online. We have an issue with safety that we need to get a grip of. I feel incredibly strongly, as do Ministers and the Department, that we need to reassure people that as we embrace the technological advances that sit before us, we do so in a way that has safety built in from the outset. That is something we will do, and we have high expectations that others will do so too. As I will mention in a moment, we are setting statutory obligations on people at the pioneering side of AI.