Dawn Butler
Main Page: Dawn Butler (Labour - Brent East)
Liz McInnes (Heywood and Middleton) (Lab)
4. What steps she plans to take to reduce energy prices for indebted prepayment customers.
Dawn Butler (Brent Central) (Lab)
9. What steps she plans to take to reduce energy prices for indebted prepayment customers.
The Secretary of State for Energy and Climate Change (Amber Rudd)
The Government want energy bills to reduce for all consumers, and one of the best ways to achieve that is by switching supplier. However, the hon. Member for Coventry North East (Colleen Fletcher) has raised an important point by highlighting the barriers that indebted prepayment customers face in doing so. The Competition and Markets Authority’s report on provisional remedies rightly includes a recommendation that Ofgem should take steps to address those barriers, and I will consider the issue carefully following the publication of its final report.
Amber Rudd
The Department and the Government take fuel poverty very seriously and we take steps to address that issue. We are reforming the renewable heat incentive and the energy company obligation to focus more on those most in need, who are those in fuel poverty. I ask the hon. Lady to reassure her constituents that we are absolutely committed to doing that and that we will continue to address the issue.
Dawn Butler
The CMA report exposes one of the biggest scandals of this generation: the £1.7 billion that customers are being overcharged. The recommendations in the report will not kick in until 2018, by which time people will be overcharged by £2.4 billion a year. The Secretary of State must oblige energy companies to roll out smart meters now, especially if the Government are to achieve their own recommendation of all households having smart meters by 2020.
Amber Rudd
I reassure the hon. Lady that rolling out smart meters is an obligation on energy companies, which are being regulated by Ofgem to ensure that every household has a smart meter by 2020. The CMA’s recommendations observe that competition is the best way to deliver lower prices. We are making sure that more competition enters the market so that customers such as her constituents can have access to that and to cheaper bills.
Amber Rudd
My hon. Friend raises an important point. My Department is absolutely committed to taking steps to support those in most need. Since April 2015, boiler replacements under the affordable warmth obligation to which my hon. Friend has referred have come with a one-year warranty, covering the function of both the boiler and the heating system that it serves. I would encourage all customers who have faced problems to register a complaint with their installer or energy supplier so that remedial action can be taken. I hope that that assists my hon. Friend.
Dawn Butler (Brent Central) (Lab)
T4. In 2012, the Prime Minister stated that “we will be legislating so that energy companies have to give the lowest tariff to their customers”.—[Official Report, 17 October 2012; Vol. 551, c. 316.]This has not been done. The Secretary of State has 11,287 constituents who are on prepayment meters, at a loss of £3.3 million to the local economy. If she is reluctant to legislate or to oblige energy companies to roll out smart meters rather than dumb meters, will she at least agree to total transparency in the energy sector?
Amber Rudd
The hon. Lady should know that there is no reluctance on the Government Benches to take action where required. It was this Government who took action in referring the energy companies to the Competition and Markets Authority and this Government who took further action with initiatives to help the poorest customers. We will be supporting the proposals from the CMA on prepayment customers, helping my constituents and the hon. Lady’s.