Prepayment Meters

Dawn Butler Excerpts

Monday 23rd January 2023 Commons Chamber

[Graham Stuart]

We have called on suppliers to voluntarily stop the practice of switching to prepayment meters as the answer to households struggling to pay their bills, and they should also make a greater effort to help the vulnerable. We are going to look at this whole system, not least following Ofgem’s investigation that found failings by energy suppliers when dealing with the most vulnerable.

[Dawn Butler (Brent Central) (Lab)]

We must thank Dean Kirby from the i newspaper for his campaign—he called me because of my 2016 campaign on prepayment meters, and I also informed him of my experience as a magistrate. I am disappointed that it has taken so long to ensure that people on prepayment meters do not pay the extra tariff. An elderly constituent of mine who had had a stroke had no gas in their home. The unintended consequence of smart meters is that they can be switched remotely, and the Minister cannot rely on energy suppliers to do the right thing. Can he please take emergency action, and will he please realise that winter deaths have increased by 20% this winter?

[Graham Stuart]

One of the issues raised by the right hon. Member for Doncaster North (Edward Miliband) was the fact that redemption of the energy support vouchers that provide help for people on prepayment meters is at about 71%, as opposed to the higher level that we would like. That is something we need to address, because in this freezing weather it is more important than ever that those with prepayment meters look out for and redeem their vouchers, as a contribution to helping them get through this challenging time.