Oral Answers to Questions Debate

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Department: Department for Work and Pensions

Oral Answers to Questions

David Wright Excerpts
Monday 3rd November 2014

(10 years, 1 month ago)

Commons Chamber
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Mark Harper Portrait Mr Harper
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My hon. Friend makes a good point. I look at the performance of both providers, Atos and Capita, and he is right—where we see good practice and particular things that work with one, we want to make sure we share that information with the other. Having the two is helpful for the Department in assessing their performance.

David Wright Portrait David Wright (Telford) (Lab)
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I support the point made by the hon. Member for Chippenham (Duncan Hames). Why are some of my constituents from Telford awaiting a PIP assessment being told that they will have to go to Stoke-on-Trent? It is an 80-mile round trip. One of the journey recommendations provided to one of my constituents involved sitting on a railway platform overnight waiting for a train. This is a disgrace. When is the Minister going to sort it out?

Mark Harper Portrait Mr Harper
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Under the guidance that we give assessment providers for journey times, no one should have to travel for more than 90 minutes on public transport to go to an assessment, so if that was what the hon. Gentleman’s constituent was told, that was clearly a mistake. Ninety minutes is the maximum time people are supposed to have to travel by public transport, and for no longer.