Asked by: David Smith (Labour - North Northumberland)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what steps his Department is taking to ensure that patients awaiting elective surgery are provided with clear and timely information about their position on waiting lists; and whether his Department has considered introducing a system that allows patients to (a) track their approximate place in the queue and (b) receive regular updates on expected waiting times.
Answered by Karin Smyth - Minister of State (Department of Health and Social Care)
The Government is committed to putting patients first. This means making sure patients are seen on time and have the information they need to have the best possible experience of care.
As set out in the Elective Reform Plan, published January 2025, patients should expect clear communications that meet their needs throughout their time on a waiting list. This includes information about how long they might wait for their appointment and details about how and when to contact their provider. We are currently working with patients and carers to publish minimum standards patients should expect while they wait for planned care. This includes considering patients’ communication needs.
We have also taken steps to deliver important digital interventions to ensure patients can receive clear and timely information whilst waiting for care. Since March 2025, patients at 87% of hospitals can view information about their elective appointments, estimated waiting times, and average waiting times by specialty on the NHS App. By March 2027, we will significantly improve information about waiting times on the NHS App for patients in elective care and will expand proxy access for parents and carers. We will also review the role and functionality of My Planned Care, which currently provides average waiting times and other information for patients waiting for care. High quality non-digital options should always be in place for those that need them.
Asked by: David Smith (Labour - North Northumberland)
Question to the Department for Transport:
To ask the Secretary of State for Transport, with reference to her Department's press release entitled Mirror, signal, manoeuvres: Military driving examiners mobilised to cut test backlog, published on 12 November 2025, whether an impact assessment has been conducted on the changes to the driving test booking system, including on driving instructors, and vulnerable or neurodiverse learners; and what assessment she has made of the potential merits of allowing approved driving instructors to book driving tests on behalf of pupils under the new system.
Answered by Simon Lightwood - Parliamentary Under-Secretary (Department for Transport)
To ensure fairness for everyone wanting to book a practical driving test, the Driver and Vehicle Standards Agency (DVSA) continues to work hard to combat the unscrupulous practice of reselling tests across the country. The measures the Secretary of State for Transport announced on 12 November are designed to make the practical driving test booking process fairer, providing all learners with equal access to the booking system and ensuring that everyone pays the prescribed fee.
The decision follows a call for evidence and a public consultation that sought views from the driver training industry, learner drivers and other interested parties. In reaching this decision, impacts were fully considered. Further detail on the rationale, which will set out the detailed analysis, will be provided in the consultation report which will be published shortly.
DVSA is aware that some learners will need support to book tests, particularly those with accessibility requirements or learning difficulties. DVSA is working through the details to ensure no one is disadvantaged and will discuss practical solutions with the driver training industry ahead of implementation.