Small Shops Regulation

David Nuttall Excerpts

Wednesday 2nd November 2016 Westminster Hall

[Craig Mackinlay (South Thanet) (Con)]

I beg to move,

That this House has considered small shops regulation.

It is an absolute pleasure to serve under your chairmanship, Mr Gray. This is not a great new philosophical argument or something from Shakespeare, but it is far easier to regulate than to deregulate. Whether the regulation starts via EU institutions or is domestically derived, one need only look at the daily Order Paper of this place to see the direction of travel. For every perceived problem, the first call is for more government. This debate is perhaps a little unusual. It is an appeal for less government in order to free up our small businesses, which are so often at the heart of our communities, so that they can do what they are good at: serving the public, making a profit, operating efficiently, employing staff and, yes, paying taxes.

I refer to the 2016 “Local Shop Report” by the Association of Convenience Stores, which represents just a small part of the entire small shops sector. There are more than 50,000 convenience stores across the UK, with Scotland strangely having the highest density, with one shop per 995 people. Some 74% of these shops are owner-managed, and they have taken up many services that have been abandoned by state agencies or the more traditional post office, including mobile phone top-ups and bill payment services, such as PayPoint, that accept payments for a wide range of services that are important to Government, including council tax; they even accept payment of court fines and utility bills. Other valuable services are provided, such as sales of lottery tickets, newspapers, stationery, stamps, tobacco and alcohol, snacks and sandwiches and, of course, more traditional groceries.

More than half of customers walk to their local shop, with one in five visiting every day. Twenty-two per cent. of shop owners take no holiday at all, and 24% work more than 70 hours a week. Fully 70% of these shops open for more than 85 hours a week. The total value of sales is £38 billion a year, representing a fifth of the total grocery market, and the sector accounts for 390,000 jobs.

More than that, small shops are the heart of their community. Some 84% of these independent retailers take part in community activity every single year. By way of context, I am working with local traders and boat owners in Ramsgate in my constituency of South Thanet to make the Christmas lighting in and around Ramsgate’s royal harbour even bigger this year than last year. There are no prizes for guessing who are offering the prizes for the best-dressed shops and boats. Yes, it is the local shops. Whether the local hair salon, the coffee shops or the restaurants, small shops are very much at the heart of every single community in this country.

Small shops are often the birthplace of enterprise, where entrepreneurs’ dreams can become a reality. I come from a small shop background. My father had a small chain of greengrocers in north Kent from the 1950s until the 1990s. The rise of supermarkets caused a degree of suffering for such small shops, but who looks out for the elderly customer who comes in every day but has not been seen for a few days? It is often the independent retailer. Such retailers now face new competition from the new giants of online sales such as Amazon.

Unfortunately, many of the regulatory hindrances are driven by increasing compliance demand, often from Her Majesty’s Revenue and Customs and the ever-changing tax code. Currently at 22,000 pages, the tax code is simply out of control. Just one part of the tax code, the annual investment allowance, started in 2008 at £50,000 a year before going up to £100,000 a year from April 2010; it then dropped to £50,000 a year from 6 April 2012; from January 2013, it went up to £250,000 a year, and then up to £500,000; and now, since 1 January 2016, it is back down to £200,000. How can a small shopkeeper or a small business keep track of that background of uncertainty when trying to make long-term investment decisions?

VAT thresholds have very hard edges, which can be a disincentive to grow lest the business gain a new administrative burden and, depending on the type of trade, face the potential loss of margin and profitability. I hope that Brexit will allow us to rethink the structure of VAT, with simplification at its heart.

[Mr David Nuttall (Bury North) (Con)]

I am extremely grateful to my hon. Friend for giving way. Does he agree that, although each individual new regulation may seem fairly reasonable in itself, the cumulative effect of all these new rules and regulations, such as the tobacco display ban and the plain packaging of cigarettes, is a problem for small shops?

[Craig Mackinlay]

There is a ratchet effect. One at a time does not seem too bad, and individually these regulations are often imposed for good reasons, but when they are put together as a framework for how small businesses and retailers have to operate, they become a true minefield of problems.

Adding to that minefield, small retailers face the new burden of pension auto-enrolment for their staff. I have no criticism of the Government’s great ambition: auto-enrolment is essential so that people can build their own retirement funds in excess of the state pension. The roll-out thus far for larger business has been successful—I am a member of the Select Committee on Work and Pensions, which has looked at that—but for the smaller employer, and notably the smaller retailer, I have asked for a free software tool that overlays the freely available real-time information software for payroll management, and HMRC has steadfastly refused.

It is good to note that the latest figures, published just last week, show the greatest ever increase in the salaries of the lowest paid due to the rise in the minimum wage. However, for smaller shops there are concerns that as hourly rates increase ahead of inflation in the years to come, the owners of these businesses might earn less than the staff they employ.

Of all tax and regulatory reforms, business rates relief has been the most welcome among smaller businesses. There has been small business rate relief, charitable rate relief, rural rate relief and enterprise zone relief. However, because of the high value of business premises in London and the south-east, new valuation assessments are in some cases creating huge increases to the business rates of businesses that are already paying higher salaries.

A real problem on the horizon that is causing much concern to the Institute of Chartered Accountants in England and Wales, the Chartered Institute of Taxation—I am a member of both—and, I am sure, the other accountancy institutes is the proposed roll-out of Making Tax Digital. If the underlying desire is to advance tax cash flows to quarterly, the Government should simply say so. People go into small business to run a business and earn a profit. They do so for aspiration and lifestyle reasons, not to spend time complying with additional administrative burdens. The Making Tax Digital programme should simply be scrapped until HMRC can prove itself capable of dealing with existing workloads to an acceptable standard. It should at least start with bigger businesses—those above the VAT threshold—that are more able to cope.

Adding together the last few years of real-time information, in which businesses have to provide monthly returns for payroll, and the software costs of auto-enrolment, and now Making Tax Digital, the Federation of Small Businesses estimates the compliance cost in software and professional support to be £3,600 per business per year. That is some way in excess of the well received employment allowance of £3,000 a year that every business can claim against its national insurance contributions.

Finance raising continues to cause difficulties. We have seen the welcome expansion of new forms of lending driven by the internet, such as peer-to-peer, but banks remain cautious, requiring guarantees and often over-zealous security coverage requirements. The reality is that family and friends are still often the primary source of seed financing. In February I obtained a written answer from the then Financial Secretary to the Treasury, my right hon. Friend the Member for South West Hertfordshire (Mr Gauke), about the take-up of the seed enterprise investment scheme. I learned that the amounts raised nationwide were extremely and worryingly low: just £168 million for 2013-14. I will not go into the flaws in the seed EIS application process or HMRC’s labyrinthine rules on getting such applications approved, but it is clear to me as a chartered accountant and chartered tax adviser that we need a lighter-touch regime to encourage more of the “friends and family” type of investment.

For many of our shops, which are often located in historic town centres, planning regulations can prove a barrier to sensible growth and plans for the future. We have the rather daft situation in which a conservation officer in one local authority will have an entirely different view from a conservation officer in the authority next door. That adds to uncertainty and costs.

Government Departments and local authorities have large procurement budgets, but bureaucratic rules still exist, particularly on contracts over a certain size and when EU procurement rules come into play. Those rules make it close to impossible for smaller retailers and businesses to even consider facing the cost and complexity of applying for lucrative bids.

My hon. Friend the Member for Bury North (Mr Nuttall) mentioned cigarettes. I have been working closely with the Tobacco Retailers Alliance and the National Federation of Retail Newsagents on the issue of illicit tobacco. For many shops, tobacco sales drive footfall and lead to other sales, but the Tobacco Manufacturers Association suggests that because of the increasingly draconian rules on tobacco sales, plain packaging, hidden counters and the tobacco taxation escalator, 30% of UK smokers now buy from illicit sources. That is hardly surprising when a packet of cigarettes costs 50p in the Ukraine and still hovers around the £2.50 mark in much of eastern Europe. Local retailers are losing not only turnover from tobacco sales, despite the low margins, but other turnover through lost footfall.