(12 years, 10 months ago)
Commons ChamberAs the hon. Gentleman has acknowledged, this is a devolved matter over which I have no direct power, but I am happy to raise it with ScotRail and Network Rail if he would find it helpful.
T5. I congratulate my right hon. Friend the Secretary of State on the announcements on HS2 and the longevity of the railway system in this country. May I press her to find out what steps are being taken to open up access on the west coast main line link so that passengers from Carnforth can get to London?
(13 years, 9 months ago)
Commons ChamberT3. Some 84% of rail users are currently satisfied with their service. Does my right hon. Friend agree that that is welcome news, and will she elaborate on that statement?
Obviously, we welcome the positive response from the Passenger Focus survey. We are aware that there is always a need to improve provision of services on the railways, and that is one of the main reasons why we are supporting the work of the McNulty review to get costs down, to make it easier to deliver the improvements that people want.