Homes for Ukraine: Visa Application Centres

Debate between David Johnston and Kevin Foster

Thursday 28th April 2022 Commons Chamber

[Kevin Foster]

It is worth outlining where we see the future of our immigration system. As I touched on in my statement, EEA nationals already make fully online applications, for things such as student and skilled worker visas. When we rolled out the British nationals overseas route last year, we included a fully digital application system, which the vast majority of applicants have used. Our future work is to move away from people having to go to a VAC every time they want to apply for particular types of visas, including visit, student and skilled worker visas, and for a range of products that people apply for. For example, we will be moving to more of a system where we re-use biometrics or are able to extract biometrics via passports. Our future vision for the UK immigration system looks towards a time when a lot fewer people will be going to a VAC than are doing so today, and that technology will be used. We have seen that move in the Ukraine schemes. For example, about 90% of those who have now been granted visas under the Homes for Ukraine scheme have done this via the biometric bypass: they have not had to attend a VAC. We are also looking to roll out next month the system that will allow those who have come to this country with six months on a permission to travel letter to then be able to apply for the full visa from home, as would those looking to travel after that. So we are looking to reduce significantly the number of people who need to use a VAC.

That said, for those who do not have valid international passports the VACs perform a role of carrying out safeguarding checks, particularly in relation to children. For those of a younger age, we are not looking at the same security checks as we would do for an adult. For children, we are ensuring that key safeguarding checks are done. As we have said, our feedback at the moment is that there is wide availability of appointments, and that a large number of visas have been issued and people have arrived in the UK, having been through that process, in relatively significant numbers. We continue to work with our provider to improve the service on offer, but, as I say, our long-term vision is moving strongly away from VACs and things such as the issuing of vignettes, and instead looking towards e-visa permissions, which will mean that people do not need to go to collect something physical in their passport to allow them to travel to the UK. That is where the vision is going, but the changes we have made to the two systems, allowing the biometric bypass, means that the vast majority of people now making applications need to go nowhere near a VAC.

[David Johnston (Wantage) (Con)]

A member of my staff spends a significant proportion of each day working on visas for Ukrainians, and I thank her and the hub team here, who have been supporting us all with this. Does my hon. Friend realise that one common problem is that the visa is approved but the person in question does not get the email giving them permission to travel for quite some time afterwards? Is he aware of that? Is he working on it? Will he set out what is being done about it?

[Kevin Foster]

We have been aware of an issue with the system in terms of the current process of the decision being made and then the visa dispatched. We have a particular team working on ensuring dispatch. The changes we will make in respect of the fully online system next month will mean that a lot of it becomes automated, which will resolve that particular issue. We have been aware of some instances and have a specific team that makes sure that decisions are dispatched.

I very much appreciate my hon. Friend’s comments about the hub, which has been assisting Members and ensuring that people’s visas get dispatched. As I say, we have now seen nearly 90,000 visas issued and significant numbers of people arriving here in the UK having used the biometric bypass route or been to a visa application centre. That indicates to us that the system is now working effectively.