(10 months, 4 weeks ago)
Commons ChamberI reserve the right to do that, but we hope that if we ring them up first and ask them to publish—with the threat of doing that if they do not—they will do so.
The current system of childcare support is not working: IT problems are causing parents to be locked out of the system; codes are not working; there are no timescales to sort problems; there is no response to complaints; and people are waiting weeks for moneys to be paid to providers. If the current system is not working, how does the Minister expect to reassure parents that the new system, which will rely on the same codes and systems, is going to work?
I simply do not accept what the hon. Lady says—[Interruption.] If she wants to send me details, I will be happy to take them up with any local authority that is not doing what it is asked to do. On the two particular issues with the roll-out, we have moved quickly and provided solutions for them.