Private Probation Services

Debate between David Drew and Ellie Reeves

Tuesday 27th February 2018 Westminster Hall

[Ellie Reeves (Lewisham West and Penge) (Lab)]

I beg to move,

That this House has considered private probation services.

It is a pleasure to serve under your chairmanship, Ms McDonagh. I am delighted to have secured this debate on the role of private probation services in our justice system, an extremely important topic that I have wanted to raise for some time, particularly in the light of the reported failings of community rehabilitation companies in the probation system. The Select Committee on Justice, of which I am a member, is discussing the future of rehabilitation this morning, but the complexities of the parliamentary timetable have meant that I am here instead.

The current situation stems from the splitting of probation services into two parts in the coalition Government’s attempt to transform rehabilitation. Given the issues that I will address in my speech and the problems created by the implementation of the Offender Rehabilitation Act 2014 and the Legal Aid, Sentencing and Punishment of Offenders Act 2012, it is fair to say that justice policies have regressed since 2010. Probation services are now split between the national probation service, which is public and deals with high-risk offenders, and the outsourced, private community rehabilitation companies, which work with medium and low-risk offenders. The 21 CRCs were divided geographically and opened up to bids from the private sector and the third sector. Originally, 800 organisations—half from the voluntary sector—expressed an interest, but only one CRC is currently run by an organisation outside the private sector.

The primary objectives of the 2013 “Transforming Rehabilitation” initiative were to reform the system and reduce reoffending overall, partly with a Through the Gate method of enhanced rehabilitation that aims to provide prisoners with support and help in their resettlement as they make their transition back into civilian life. A prisoner in the transition stage at the end of their sentence usually requires assistance with accommodation, financial support and employment. However, as I will describe later, the original objectives are yet to be met. The reality is that the toxic privatisation of probation services has meant that CRCs continue to fail the people they were set up to help.

At the time of the reforms, Ian Lawrence, the general secretary of Napo, warned about organisational difficulties, cost and impact on communities and public safety. Furthermore, a leaked Ministry of Justice memo about the reforms said that there was a risk of

“an unacceptable drop in operational performance”

during the programme, which might lead to

“delivery failures and reputational damage”.

Those concerns were well founded. Since Her Majesty’s inspectorate of probation began inspecting CRCs in summer 2016, it has found the majority to be operating below expectations. By the end of June 2017, CRCs had met an average of just eight of the 24 targets set under their contracts, and the worst-performing CRC met only four. If CRCs are incapable of reaching basic objectives, it casts great doubt on the ability of the whole exercise ever to reach the aims set out in the 2013 “Transforming Rehabilitation” consultation.

[Dr David Drew (Stroud) (Lab/Co-op)]

Our CRC in Gloucestershire, BGSW—Bristol, Gloucestershire, Somerset and Wiltshire—is owned by a European finance bank. It has had a number of poor reports, yet it seems to just carry on getting in the way of the voluntary sector, which does genuinely good work with ex-offenders. Does my hon. Friend agree that it is completely crazy that BGSW is allowed to continue?

[Ellie Reeves]

I agree that there are companies with little accountability, in which good work is not carried out and offenders are not properly managed. Often contact is made by telephone and probation officers do not contact offenders for months on end. I will address those points in more detail later, but I agree that the situation is unacceptable.

Probation is turning into a tick-box exercise, but it is not a profession that should be driven by targets; it requires a well-rounded approach centred on individuals and their needs, not—as we see all too often—on offenders’ ability to provide profits to the CRC. In October 2016 and June 2017, joint inspections by Her Majesty’s inspectorates of probation and of prisons led to reports on Through the Gate resettlement services for short-term prisoners and for those serving 12 months or more. The picture was described as “bleak”, with inspectors noting that CRCs are making little difference to prisoners’ prospects on release. The latest annual report from Her Majesty’s chief inspector of prisons states that

“too many prisoners continued to receive a poor resettlement service”,

that resettlement services provided to prisoners before and on release were generally poor, and that they made little, if any, difference to the life chances of those who received them.