Oral Answers to Questions

David Drew Excerpts

Wednesday 13th June 2018 Commons Chamber

[The Prime Minister]

My hon. Friend raises an important issue, and the experience of passengers of Govia Thameslink and also Northern as a result of the change in timetables and the way that was done is simply unacceptable. It is important that they improve the services, and they have plans in place. I think, for example, that Govia Thameslink is introducing a new timetable that is better than the pre-May timetable and will have 200 more planned journeys. But of course passengers want to feel that they can travel in trains that are not too crowded, and I am sure that Govia Thameslink will be looking at that issue very seriously. The Department for Transport is working with that company and Northern to ensure that we can provide the services that people deserve; they pay for a ticket—they book a ticket, they pay for a season ticket—and they deserve to have a decent journey.

[Dr David Drew (Stroud) (Lab/Co-op)]

Q6. The average length of time that a Stroud constituent has to wait to go to the Gloucester and Cheltenham centre for a PIP appeal is now 41 weeks, and the wait for an employment and support allowance appeal is 31 weeks. During that period of time constituents are now losing Motability cars and suffering enormous hardship. Will the Prime Minister promise to get a grip on this and make sure this hardship is not endured any longer?

[The Prime Minister]

Of course it is important that people are able to have their appeals heard in a timely fashion. My right hon. Friend the Work and Pensions Secretary is looking at exactly this issue to see what can be done in the tribunal system to ensure that people get a more timely result.