Covid-19: Repatriation of UK Nationals

Clive Lewis Excerpts

Wednesday 29th April 2020 Commons Chamber

[Nigel Adams]

My hon. Friend makes a very good point. As I said in the statement, the Foreign Office is an addition to the domestic work we are doing on PPE. I have had conversations with our posts in China and from China alone we have had over a third of a billion pieces of equipment. That work is continuous. All our posts are on the hunt for equipment—that is one of their tasks—and they are doing a pretty fine job.

[Clive Lewis (Norwich South) (Lab) [V]]

Like a number of Members, several of my constituents are still trapped in different parts of the world. One couple from Norwich have been trapped in New Zealand for well over a month. They are running out of money and have been refused a refund from their travel company. They face exorbitant flight prices that they cannot afford and are becoming increasingly desperate. Can I ask the Minister what pressure the Foreign Office is putting on travel companies to refund British nationals trapped abroad, and, to reiterate the point made by my hon. Friend the Member for Wigan (Lisa Nandy), why it has taken so long to put on sufficient charter flights compared to countries such as Germany, which has already managed to get most of their trapped nationals home?

[Nigel Adams]

I thank the hon. Gentleman for his point. On New Zealand, I am pleased to say that over 600 UK nationals have returned. One of the problems is that most of the commercial flights back to the UK have been suspended, so flight availability is extremely difficult. We are now chartering flights to help to bring back the most vulnerable British nationals stranded in New Zealand. There are five initial Government charter flights, which started on 24 April. They will bring home over 1,500 people. On cost, I do accept his point about how some airlines have dealt with their customers and not given cash refunds. I do not agree with that. I think it is incredibly bad form for the airlines not to provide timely refunds to their customers. The cost of the repatriation flights is at a reasonable level, with a maximum of £800 if a flight is over 10 hours.