Digital Economy Bill (Third sitting)

Claire Perry Excerpts

Committee Debate: 3rd sitting: House of Commons
Thursday 13th October 2016 Public Bill Committees

[The Chair]

Thank you. We have got seven minutes and three colleagues to go. Claire Perry.

[Claire Perry (Devizes) (Con)]

Q Mindful of the concern that Dr Fishenden has raised about data protection and privacy, I just really wanted to press Mr Chisholm a little bit. Thank you for your submissions and what you described. You made it very clear that we are asking some people who are in the most vulnerable circumstances to deal with a multitude of problems. It is difficult enough managing one’s own financial ins and outs as somebody who does not face particular restrictions in life. Would you agree that if we can appropriately deal with the privacy issue, which I believe we can, clauses 30 to 35 and 40 to 47 are actually helping those who are in most need of our collective help?

Alistair Chisholm: I have not got the clauses in front of me, but I roughly know what you are referring to—

[Claire Perry]

Sorry, it is around information provision to electrical suppliers, where you very eloquently described that people can automatically get the warm home discount but they may have to go through several hoops, and also the issue around netting-off of Government debt collection, if you like.

Alistair Chisholm: I think that the sharing of DWP data with energy suppliers is sensible and will help more people. For Government debt collection sharing to give the benefits that it could, it is very important that the approach to debt collection is aligned with best practice. So we need both those things in place, but, definitely, where data are not shared well, that hurts people.

Peter Tutton: I agree entirely. The key to it is getting the good practice in place, and that will bring the benefits.

[Claire Perry]

But facilitating this sharing can only be helpful for those who are most in need of help.

Peter Tutton: Well, it could be harmful, as I say, if it ends up as one contact for a big load of Government debt all put together—that is a really aggressive contact—and a bigger debt means a more aggressive approach. That could be more harmful, but if we get the right debt collection principles in place, it can only help.

--- Later in debate ---

[Kevin Brennan]

Email that to us later. What is yours, Dr Fishenden?

[Claire Perry]

It is outrageous to outsource your job!

[The Chair]

Please continue, witnesses. We are running out of time.

Dr Fishenden: I would like to see some precision around what is meant by data sharing. Some earlier drafts from about three years ago reflected much better cyber-security and privacy practice around defining what that meant and how we would make sure it was not slopping people’s personal data around, but just confirming specific pieces of data to enable someone to make a decision or undertake a process.

Alistair Chisholm: It is not enough to say on data sharing powers that the organisation should “have regard to” the code of good practice. It must be stronger than that. We need something in the Bill to make sure that the code of practice is not just a one-page set of high-level principles, but will make a difference. That means some conversations with collecting Departments that might have to be quite robust on occasions. Stronger protection around debt protection practices are needed.

--- Later in debate ---

[The Chair]

Claire Perry has the final question.

[Claire Perry]

It is not really a question. May I put on the record that the Government today announced a delay repay scheme to compensate automatically for 15-minute delays to railway journeys, so it is wonderful to see Ofcom supporting the moves that regulators of other industries are introducing?

[The Chair]

Thank you, Claire, for your out of order contribution. Thank you very much to our two expert witnesses from Ofcom. You have been very concise and clear and rattled through your answers expertly. Thank you. We now release you. We will have a three-minute comfort break.

Examination of Witnesses

Elizabeth Denham and Steve Wood gave evidence.