(8 years, 5 months ago)
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The hon. Lady raises a good point. She will appreciate that I cannot, off the cuff, give her the timetable for Lambeth court, but I can say that it is clearly very important that there is synchronisation between the closure, the transfer of work and the new digital process coming in. Otherwise, there will be an extraordinarily chaotic justice system, which is the last thing any of us want. I assure her that we will be working at pace to ensure the modernisation will work alongside any closures and transfers. She was right to raise the point and I hope I have given her some comfort.
It cannot be right that people are able to transact important aspects of their lives online—for example, completing their tax returns or doing bank transactions—but when interacting with the court having to revert to paper forms and photocopying evidence. I am keenly aware that many people who encounter our justice system do so when they are at their most vulnerable. They may be a victim or witness in a criminal case, or individuals, businesses and families trying to resolve disputes. They may have been recently bereaved or experienced family problems. Whatever the circumstances we need to make better use of technology to provide them with easier access to a more responsive system. This will benefit vulnerable users, with swifter processes and more proportionate services in many cases, which will reduce the need for potentially stressful attendances at court.
Indeed, we have a duty to offer more convenient, less intimidating ways for citizens to interact with the justice system while maintaining the authority of the court for serious cases.
I am mindful that the hon. Member for Streatham spoke about security and if he wanted to intervene on that, I propose to deal with it now. He raised an important point. At present, we have a system whereby witnesses, victims and defendants can all end up on the same public transport going to the same court. Under the new and reformed court system that we envisage, we hope that evidence can be given from a video conferencing suite, perhaps in a civic building or a local police station. That would be done at an appointed time so the victim and the witness would turn up at a given time. It is likely that that suite would be much closer than the court that is dealing with the case. That must be a better and safer system.
Travel time is mentioned regularly, but given that we are moving to a system with video links, travel times will not be longer and in many cases may be shorter because people will be going to a civic centre or police station to give their evidence. That will reduce cost and time, and will be a lot more convenient.
One problem—there are several—is that the Minister cannot give my hon. Friend the Member for Dulwich and West Norwood (Helen Hayes) a timeframe for the introduction of the technologies. In his answer just now he used words such as “likely” and “may” do this or that. The problem is that the absence of the technology will create all sorts of problems for our constituents.
My second point is about the data that were collected and formed the background to the consultation. Clearly, they were collected when one of the judges was absent so were not reflective of just how busy Lambeth county court is.
On the data, I assure hon. Members that the decision was based on the correct information. I hope the hon. Gentleman appreciates that, with the best will in the world, consultation on 91 courts requires human beings to put a huge amount of data into documentation. I assure him that the decision was taken on the correct information.
On my use of the words “may” and “will”, the hon. Gentleman should look at our track record. During the consultation, I met the hon. Member for Dulwich and West Norwood. Following our meeting, there was instant dialogue between my officials and Southwark council. While the consultation was still proceeding, the council came to the conclusion that it was unable to accommodate what we wanted.
It would be unreasonable for the hon. Gentleman to expect me to give a specific time, date or month. All I can say is that when we are putting in place a £700 million-plus programme of court reform throughout England and Wales, he must take it on trust that we will do our damnedest to make sure everything fits in and is timely and orderly because, if it is not, there will be one massive chaotic justice system, which is the last thing I want.