Zero-hours Contracts

Debate between Chuka Umunna and Lisa Nandy

Wednesday 16th October 2013 Commons Chamber

[Mr Umunna]

I completely agree with my hon. Friend, who, as it happens, intervenes just as I was about to talk about Merseyside. I was talking about collecting data on the number of zero-hours contracts being one thing and the evidence about their use being another. He will know that our hon. Friends the Members for Liverpool, Wavertree (Luciana Berger) and for Wirral South and our right hon. Friend the Member for Knowsley (Mr Howarth) produced an excellent report in June detailing the use of zero-hours contracts in the Liverpool area. In that report they told the story of a care worker, whom I have subsequently met and spoken to myself, as I mentioned earlier. She told me that she had to be available to visit clients at their homes at least six days a week, including evenings. Her rota could change in a flash. If visits were cancelled at late notice, she would often not be paid. If visits were added at the last minute, she would have to manage her child care commitments as she best could—a point raised by my hon. Friend the Member for Vale of Clwyd (Chris Ruane). That is the reality of life for people under these contracts.

In July, my hon. Friend the Member for Sunderland Central (Julie Elliott) held a Westminster Hall debate on this issue. Seventeen Opposition Members contributed to that debate, giving further testimony about people’s experiences on such contracts. In fact, my hon. Friend the Member for North Tyneside (Mrs Glindon)—I do not know whether she is here today—talked about how she had been employed on a zero-hours contract for two years in the retail sector. I note that not one Government Back Bencher spoke in that debate—save for the hon. Member for Mid Bedfordshire (Nadine Dorries), who was chairing it—but it is good to see a few more Government Members here today.

[Lisa Nandy (Wigan) (Lab)]

I was one of the Members who spoke in that debate. I raised the case of my constituent who had to leave her children locked in a car while she undertook home visits that were given to her at short notice under threat of not getting any work in future. In response to that debate, the Under-Secretary of State said that that was clearly “not right”, but since then we have seen absolutely nothing from the Government on how they will protect constituents such as mine and others, to whom my hon. Friend has referred. Does he agree that that is an absolute disgrace?

[Mr Umunna]

I do agree, and I read my hon. Friend’s speech from that debate. She talked about what the Government are doing. The Secretary of State said he was carrying out an informal review, but given that that consisted of just three officials spending part of their time “speaking informally” with stakeholders—as he told me in answer to a parliamentary question that I tabled on this issue—that is clearly insufficient. Therefore, in August, I and the shadow employment relations Minister, my hon. Friend the Member for Edinburgh South (Ian Murray), formally convened a summit, involving more than 20 different organisations representing employers, employees, legal experts and people employed on zero-hours contracts, to hear evidence and consider what action should be taken to clamp down on their exploitative use.

Two things arose from the evidence we heard and the consultations we have been carrying out. The consensus across all stakeholders and groups was that the exploitative use of such contracts is a problem—everybody agreed with that—particularly in the care sector. Those looking after some of the country’s most vulnerable people are themselves vulnerable under these contracts. Given that it is important for those whom they are looking after to have stable and continuous care from people with whom they are familiar, I cannot see how that state of affairs can have anything other than a detrimental effect on the quality of care received.

That state of affairs creates issues for many local authorities because of the way in which social care services are commissioned. Many of them will tell us that it is helping to drive the use of zero-hours contracts in the care sector. They say—some would say that this is not an excuse, but an explanation—that they are left with no option but to commission in that way because of the huge funding cuts they have been subjected to under this Government. I understand the challenges that local authorities face—I think we all do—but I urge them to follow the example of Southwark council, which is working with providers to eliminate the use of zero-hours contracts, particularly in the care sector.