Riot (Damages) Act

Chuka Umunna Excerpts

Monday 14th May 2012 Commons Chamber

[The Parliamentary Under-Secretary of State for the Home Department (Lynne Featherstone)]

I thank the right hon. Member for Tottenham (Mr Lammy) for raising this subject. I am mindful that this is the first debate secured specifically on riot damage compensation, and I apologise on behalf of the Minister for Policing and Criminal Justice, who is unable to attend.

The right hon. Gentleman’s constituency, like my own, was one of the areas severely affected by the riots last August, and I sympathise with individuals and businesses in his area and others across the country that experienced losses. He has been extremely proactive in aiding his constituents in the aftermath of the riots and helping those who were adversely affected by the events last August.

The Government have come under considerable criticism, both during the recovery period and this evening, for the length of time that it has taken victims to receive compensation through the Riot (Damages) Act and for the perceived bureaucracy around processing claims, which has been singled out as the problem. Typically, this has been portrayed as a problem caused by the Home Office, with Opposition MPs for the most part helping to promulgate the myth. Most notably, as the right hon. Gentleman mentioned, it was referenced by the Leader of the Opposition in Prime Minister’s questions on 21 March.

It may help to inform the debate if I present a true and current picture of the progress that has been made, but first, in case I run short of time, I want to respond to several of the points raised by the right hon. Gentleman. He asked why the Government did not take up the insurance industry’s offer to process the Act’s claims. As the right hon. Gentleman knows, under the Act, liability for claims rests with police authorities, and passing on the handling of decision making on all claims would have required a change to primary legislation. We did not want to wait for primary legislation, and the simpler option, which took less time to put in place, was to draft in expertise from leading loss adjusters to the Home Office bureau. That did help in resolving and processing the claims.

The right hon. Gentleman asked why loss adjusters insist on continually asking for outstanding documents or evidence. I had a case myself where a constituent came to me about documents that were required for a building that had been burnt down. Documentation is important to ensure that losses are substantiated as far as possible. It is not a new issue for the insurance industry and for loss adjusters who have been employed by the police authorities and the Home Office bureau, and I can confirm that reasonable loss of documentation is taken into account in the reports produced by the loss adjusters. They are aware of the issue. That is not to say that they have not asked for documentation on occasion, but if the reply is that it has been lost or burnt, they make a reasonable adjustment.

On the question of the Prime Minister placing in the Library a document on the processes involved in processing claims, we will check whether it is in there; if it is not, it will be by the end of the week. I would be grateful if the right hon. Gentleman wrote to me with some details on the philanthropic questions that he raised, because this is not a matter that has come to my attention to date. I will be happy to look into that.

[Mr Chuka Umunna (Streatham) (Lab)]

Will the Minister give way?

[Mr Speaker]

Order. I am afraid that we cannot have interventions from the Front Bench in a half-hour Adjournment debate.

--- Later in debate ---

[Mr Umunna]

On that point, will the Minister give way?

[Lynne Featherstone]

I am running out of time and really want to get some of these figures on the record for the right hon. Gentleman, so the hon. Gentleman must forgive me.

Police authorities have received 3,883 insured cases, of which 1,063 remain. The police authorities have rejected 1,967 of these cases and 853, worth a total of £4.3 million, have been settled. A number of the outstanding claims, although not many, are of the higher value because they are the more complex claims. Claims for recompense from insurers do not affect the vast majority of individuals and businesses who held insurance at the time of the riots. The most up-to-date information from the Association of British Insurers indicates that more than 95% of individuals have had their claims settled in full or received an interim payment, and 92% of small and medium-sized businesses have either received an interim payment or had their claims settled in full.

Specific reference has been made in the media—I mention this because the right hon. Gentleman did—to the fact that 700 cases in London remain outstanding. Although that headline figure is correct, it is important to provide some context. Of the 707 cases outstanding in the Metropolitan Police Service, 571 are claims from insurance companies for reimbursement of payments that they have made or will make to their customers, not claims outstanding to an individual or company. Those cases do not affect the majority of individuals and businesses who made the original insurance claim, as they will already have received interim or full settlement. Of those 136 claims—707 minus 571—only three of the original claims remain; the others are new.

The Government are committed to reviewing the Riot (Damages) Act. The right hon. Gentleman is right that it is an old Act and we need to ensure that the legislation is fair and reflects a modern policing world. We are considering holding a public consultation, which will provide an opportunity for all interested parties to give their views on the current system and potential options for handling riot claims in future. He makes a powerful case and the Government want to settle all claims and ensure, as many have said, that victims are compensated as soon as humanly possible.