Civil Service Pensions

Chris Webb Excerpts

Monday 6th July 2026 Commons Chamber

[Nick Thomas-Symonds]

The hon. Gentleman will be aware from my statement that £9.9 million has been withheld from Capita. I will continue, where milestones are—[Interruption.] He makes a valid point; that is precisely why I am now looking at a range of options, while continuing to prioritise operational performance in the short term. He is right that this is where we have been driven to under this contract—to look at this range of options. We have had deadlines that, I am afraid, have repeatedly not been met.

[Chris Webb (Blackpool South) (Lab)]

I am sure it will come as no surprise to anyone in this House that the deadline was missed today, on top of the previous deadlines. I do not think that anyone has faith in the ability of Capita to deliver. In my constituency and across Blackpool, the Fylde coast and in the neighbouring constituency of Blackpool North and Fleetwood, we see such cases come to our surgeries week after week. Will the Minister outline when, and how quickly, the Government can bring this provision back in-house to ensure we have a transition? Enough is enough. Too many of our constituents—in my constituency and across the country—are suffering and this issue needs to be resolved.

[Nick Thomas-Symonds]

Looking forward, the Government have already announced their new public interest test to end outsourcing by default. From April next year, all contracts over £1 million have to be assessed for in-house viability before renewal. Departments exceeding £100 million in annual spend must also develop five-year insourcing strategies. We are moving swiftly to deliver our manifesto commitment.