Work, Health and Disability

Debate between Chris Stephens and David Gauke

Thursday 30th November 2017 Commons Chamber

[Mr Gauke]

I praise the employer in my hon. Friend’s constituency. Very good employers lead the way. There are now 5,000 employers signed up to the Disability Confident scheme, and we want to ensure that the best practice that is pursued by many employers is pursued by all employers.

[Chris Stephens (Glasgow South West) (SNP)]

The Secretary of State will be aware of evidence presented to the Select Committee about individuals’ frustration with the Minicom service and text relay operators. It is not acceptable for people to wait 45 or 50 minutes to access those services, or to be hung up on. Can he assure me that the Minicom service and text relay operators will be adequately staffed?

[Mr Gauke]

We are always looking at what we can do to improve the service that is provided. When the standard falls below an acceptable level, something clearly needs to be rectified.

Universal Credit

Debate between Chris Stephens and David Gauke

Thursday 23rd November 2017 Commons Chamber

[Mr Gauke]

Absolutely. I make it clear that we must constantly consider ways in which we can refine and improve the system. I have set out a number of things we will be doing over the months ahead to make the system work as well as it possibly can. As of today, universal credit is already better than the legacy system.

[Chris Stephens (Glasgow South West) (SNP)]

Small housing associations in Glasgow tell me that they do not know whether a person is on universal credit until they fall into arrears. I press the Secretary of State to ensure that all housing associations, no matter their size, have access to the landlord portal, to eliminate rent arrears and to make sure that housing associations do not fall into financial difficulty.

[Mr Gauke]

The hon. Gentleman makes a perfectly reasonable point. The landlord portal is a good step forward. We are starting with the largest landlords because that is the quickest way to ensure as many people as possible benefit, but the increased use of the landlord portal as it is rolled out will be helpful for housing associations and councils, as well as for the DWP.

Oral Answers to Questions

Debate between Chris Stephens and David Gauke

Monday 9th October 2017 Commons Chamber

[Mr Gauke]

We do update the House on information, as we have it, about the number of claimants for universal credit, the timeliness details and other details, and we will continue to do that. When it comes to advances, there is a concern across the House that people are left six weeks without receiving any support. Ensuring that advances are there and that they are made known to people is really important, and I hope all Members will do that.

[Chris Stephens (Glasgow South West) (SNP)]

A constituent who relies on agency work from the shipyards finds himself in rent arrears of over £900 as a result of being on universal credit. Does that not show that the concerns of social housing providers should be listened to, or does a social housing provider have to go under before its concerns are addressed?

[Mr Gauke]

The DWP has been working closely with social housing providers on putting in place what is described as the landlord portal, which enables information to flow between social landlords and the DWP. It has already been piloted and will be in operation later this month. That is one of the things we are doing to ensure that this process is constantly improving and that we can verify identity and get the right money to the right people as quickly as possible.

Jobcentre Plus: Closures

Debate between Chris Stephens and David Gauke

Thursday 6th July 2017 Commons Chamber

[Mr Gauke]

My right hon. Friend makes a good point, and he is a great champion of apprentices and apprenticeships. We do want to encourage them as much as possible, and the DWP and jobcentres are doing so throughout the country.

[Chris Stephens (Glasgow South West) (SNP)]

Compassionate conservativism lasted fully two days. There should have been an oral statement and a vote in the House on this issue. Does the Secretary of State accept that there is a direct link between the index of multiple deprivation and those jobcentres earmarked for closure? Will he publish an equality impact assessment, particularly on the effects on those with disabilities and those with caring responsibilities? What engagement has there been with the devolved Administrations throughout the UK? What will be the effect of the roll- out of universal credit, given that some of the jobcentres earmarked for closure were included in the statement on the roll-out published by the Department?

[Mr Gauke]

I make the point to the hon. Gentleman that when it comes to jobcentres—this was touched on by the hon. Member for Wirral West (Margaret Greenwood) in her remarks about Glasgow—after these reforms have been completed there will be a reduction in the number of jobcentres there, but Glasgow will still have more jobcentres per head of population than any other city in the United Kingdom. Also, a number of the Glasgow jobcentres were particularly under-utilised. It is sensible that we rationalise the estate and can deliver modern services. In some cases, we need much improved jobcentres, with improved facilities and greater capability to do more things. That is exactly what the strategy involves.

On the equality impact assessment, the Government have, as always, fulfilled their obligations in terms of the assessment they have made. I make the point again: I hope that the Scottish National party is not going to stand against the sensible use of Government estates to deliver public services in the most efficient and cost-effective way.