Wednesday 9th May 2018

(6 years, 7 months ago)

Commons Chamber
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Drew Hendry Portrait Drew Hendry
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I agree entirely that a change of pace is needed and that an attempt must be made to adopt towards people put in these positions a genuinely sympathetic approach and to demonstrate an empathy for what they are going through that has been sadly missing.

Chris Stephens Portrait Chris Stephens (Glasgow South West) (SNP)
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My hon. Friend has described the situation on the Highland Council. Could he enlighten the House as to who is picking up the slack for universal credit? Is it local authorities, food banks and other charities?

Drew Hendry Portrait Drew Hendry
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My hon. Friend rightly answers his own question. It is indeed the local authorities, the food banks and the local charities, as well as those serving the community by supporting people in these positions. During the transfer to full service, our constituency office was swamped with universal credit issues.