Business of the House

Chris Elmore Excerpts

Thursday 18th January 2024 Commons Chamber

[Penny Mordaunt]

I am sure that Mr Deputy Speaker would mind writing to those Departments, but I do not at all. I thank my hon. Friend for his really important campaign in this policy area, which did not have a lot of focus prior to his taking it up. I am pleased to hear what the sports Minister is doing and I will certainly make sure that, via him, this will be co-ordinated across Government.

[Chris Elmore (Ogmore) (Lab)]

On 12 April, Barclays will close its doors in the county town of Bridgend, leaving 145,000 constituents in my constituency and in the constituency of Bridgend with one fewer bank. In my own constituency, there is now one bank left. In Bridgend, older people and charities are finding it increasingly difficult to get access to cash. Will the Leader of the House find time for a debate in which a Minister comes to the House and sets out what the Government will do to stop this desert of banking services, so that we can ensure that people have access to cash and that our hard-pressed charity sector is able to bank and have support from towns right across the United Kingdom?

[Penny Mordaunt]

I am sorry to hear about the situation in the hon. Gentleman’s constituency. He will know that the Department for Levelling Up, Housing and Communities has a number of programmes to ensure that vital services, such as those he outlined, are co-ordinated locally and can still be accessed. He is right that for the charity sector in particular, but also for businesses and individuals, these are necessary services that people should have access to. He will know that just because bricks and mortar may be going, those services can be continued in other ways, as happens in many other places across the UK. I will ensure that someone from the Department gets in touch with his office, shares the good practice that is going on and gives some advice on how he can ensure that those services are available to his constituents.

Business of the House

Chris Elmore Excerpts

Thursday 11th January 2024 Commons Chamber

[Penny Mordaunt]

I thank my hon. Friend for raising that suggestion. I think it would be a very timely debate indeed. I have already expressed my views on the subject, and I know that, on Monday, the Under-Secretary of State for Business and Trade, my hon. Friend the Member for Thirsk and Malton (Kevin Hollinrake), spoke about how accountability is key to ensuring good oversight of arm’s length bodies.

My hon. Friend the Member for Cleethorpes (Martin Vickers) knows how to apply for a debate, and I am sure it would be well attended.

[Chris Elmore (Ogmore) (Lab)]

My constituent, Mr Richard Troote, had to wait over 18 months to receive from His Majesty’s Revenue and Customs a national insurance refund worth more than £1,300 for the tax year 2021-22. HMRC still has not responded to his complaint, or indeed his request for a complaint, on the refund. Could the Leader of the House ask for a written statement on what Treasury Ministers will do to provide more support to HMRC civil servants to try to deal with these backlogs? In a cost of living crisis, none of our constituents can afford to wait 18 months for these refunds. It is not acceptable.

[Penny Mordaunt]

I agree with what the hon. Gentleman says. Money owed by HMRC accrues interest, but that arrangement is not reciprocal. As Treasury questions will not be until later next month, I will write to the Treasury if he gives me details of the case. Hopefully we will be able to get this resolved swiftly for his constituent.

Business of the House

Chris Elmore Excerpts

Thursday 30th November 2023 Commons Chamber

[Penny Mordaunt]

I shall certainly make sure that the Secretary of State for Health and Social Care has heard my hon. Friend’s concerns on this matter. I know that many Members have an interest in pandemics, which do not respect borders. International co-operation is needed, but there will be concerns about how the World Health Organisation has responded to particular situations. I know the House will want to scrutinise such measures in detail.

[Chris Elmore (Ogmore) (Lab)]

My constituent, Mr Jones, had his car written off by a third-party insurer in December 2022. Due to an insurance loophole, Mr Jones has been forced to settle the car hire costs because his insurer, Admiral, booked the car hire in his name and not through Admiral. Nine months on, Admiral is still refusing to cover the costs and the third-party insurer says it has no liability, so Mr Jones is left thousands of pounds out of pocket because Admiral did not do its job properly. Will the Leader of the House ask Ministers in the Department for Transport or the Department for Business and Trade to try to rectify this loophole, so that nobody else is left short-changed by insurance companies that simply dodge the rules?

[Penny Mordaunt]

I am very sorry to hear about that case. I will raise it with the relevant Departments but, again, I hope the public affairs team at Admiral has heard his question. This is a competitive market, and we have legislated to improve competition on such matters. If it has not already, I hope the public affairs team will be in touch with the hon. Gentleman to discuss what recompense could be made.

Business of the House

Chris Elmore Excerpts

Thursday 8th June 2023 Commons Chamber

[Chris Elmore (Ogmore) (Lab)]

The Leader of the House will know of the importance of good broadband connectivity for our constituents and the businesses within our constituencies. The new Department for Science, Innovation and Technology has announced a rural connectivity champion. This House has not been given any updates since the Prime Minister announced the new Department of what the champion will do, or indeed what the Department plans to do with its budget to improve connectivity. My deindustrialised Ogmore constituency is full of valleys and rolling hills and also has poor broadband connectivity. Can the Leader of the House find time for the Secretary of State of the new Department or a Minister to come to the House to set out what they will do to tackle the ongoing problems of poor broadband connectivity?

[Penny Mordaunt]

The hon. Gentleman will know that broadband has been a huge focus, particularly in rural areas and areas that have not historically been well served. It has been very much part of the work that the Secretary of State for Environment, Food and Rural Affairs has done and announced in her plans to support such communities. The next questions to the Department for Science, Innovation and Technology are on 14 June, and I encourage him to raise the matter there. He will know that it is a priority for the Government, and we are investing billions in ensuring that everyone in the UK can access high-speed broadband.

Business of the House

Chris Elmore Excerpts

Thursday 25th May 2023 Commons Chamber

[Penny Mordaunt]

This is obviously a critical matter and I am very sorry to hear about the circumstances in my hon. Friend’s constituency. She will know that the Secretary of State for Levelling Up, Housing and Communities is very focused on ensuring that landlords deliver on their obligations to their tenants and that local authorities know what their obligations are. The next questions when she can raise this matter are on 5 June, but given its importance I will also write today on my hon. Friend’s behalf to ensure that Ministers are apprised of the situation.

[Chris Elmore (Ogmore) (Lab)]

In response to the shadow Leader of the House, the Leader of the House talked about the good news that inflation is coming down, but she forgot to mention that core inflation has gone up and food inflation is running at 20%. The Chancellor said in response to the inflation figures that the Government must do more to bring food inflation down, without setting out what he or the Treasury will do. I have raised the issue of food poverty with the Leader of the House over many months. The fact is that people in my constituency are now running out of the surplus food that they purchase from food pantries, as I am sure are people in her constituency and the constituencies of every Member across the House. Can she find time for the Chancellor to make a statement on the Floor of the House to tell us what he is going to do to tackle this spiralling food inflation, where prices are out of control and my constituents cannot afford to eat?

Business of the House

Chris Elmore Excerpts

Thursday 18th May 2023 Commons Chamber

[Penny Mordaunt]

I thank the International Development Committee for producing this report. The nation has a huge amount to offer on this agenda. A great number of the most innovative finance solutions that are helping people around the world have come from the City of London. Such organisations work very closely with the Foreign, Commonwealth and Development Office and other Departments to spot opportunities and to make sure that everyone who can help in a given situation is doing so. I will make sure the FCDO has heard the hon. Lady’s comments, and she will know that the next questions to the Foreign Secretary are on 13 June.

[Chris Elmore (Ogmore) (Lab)]

The Leader of the House will be aware that the Department for Transport has confirmed that the Ukrainians who have come here from the conflict need to apply for a new driving licence after 12 months of residency, and they need to complete a practical driving test to confirm that new licence. There are huge backlogs in the testing system, and two of my constituents are concerned that they can no longer use their Ukrainian licence, cannot get a test and risk losing their jobs. Their employers have been on to me, begging for Ministers to intervene to ensure that these people, who have faced so much, can get their licences quickly and keep their jobs. Could the Leader of the House raise with Transport Ministers the urgent need to resolve the huge backlog in practical tests to ensure that these people, who have faced so much and who have come here at our invitation, get the support they need to keep their job?

[Penny Mordaunt]

The hon. Gentleman asks a very important and sensible question. The Homes for Ukraine scheme has been a huge success, but clearly, a year on, there will be new issues and new things that those being hosted here will need. We want people to be able to go about their life and take care of their family, and being able to drive is clearly a major part of that. This is an important matter, and I will make sure the Secretary of State for Transport has heard about this issue. I will also make sure that the Secretary of State for Levelling Up, Housing and Communities has heard it, as the scheme comes under his responsibilities.

Business of the House

Chris Elmore Excerpts

Thursday 9th February 2023 Commons Chamber

[Penny Mordaunt]

I thank my hon. Friend for raising this issue. The bridge sounds like a vital route for his constituents, and I shall happily raise the issue with Ministers to see what assistance and advice they can give him. His assiduous campaigning has resulted in the chief executive of the Coal Authority offering to meet him to discuss the issue further, and I wish him luck in those discussions.

[Chris Elmore (Ogmore) (Lab)]

Can I add the alternative fuel payment to the Leader of the House’s list? She has answered questions over a number of weeks, as have Ministers, about how constituents who are off the grid—particularly those who use oil—will receive the payment through their electricity companies, who will know that they are not on the gas network. I have received a number of complaints from constituents and businesses saying that their electricity companies have no idea that they use oil rather than the gas network for heating. Will the Leader of the House either arrange for a Minister to come to the Dispatch Box to make a statement about how these payments will work practically, or add it to her “Dear colleague” letter so that we can keep our constituents updated and, crucially, get them the money the Government have promised them?

[Penny Mordaunt]

In addition to raising these matters with the Department, as I mentioned before, I have looked at some of the statistics about who has had these payments. The bulk of people are getting them, but many constituents clearly are still in the dark about what they should be doing. I shall certainly add that to my list of things to talk to the Department about, and I hope we will be able to give colleagues the detailed information they need on the many schemes, so that they can give their constituents confidence.

Business of the House

Chris Elmore Excerpts

Thursday 26th January 2023 Commons Chamber

[Penny Mordaunt]

I thank my hon. Friend for raising an incredibly important point and wish him luck in getting his local authority to focus on that unmet need and to make that investment. It sounds like an excellent topic for an Adjournment debate, for which he knows how to apply.

[Chris Elmore (Ogmore) (Lab)]

The Leader of the House will be aware that, on Tuesday, the Royal British Legion published its report on the first three months of its cost of living payments. It has real concerns that 88% of the grants were for energy top-ups and 90% were issued to people of working age. It is also deeply concerned that veterans living with disabilities or who are carers are falling through the cracks of the schemes. I am aware that there are Defence questions on Monday, but can she find time for the Minister for Veterans’ Affairs to make a statement to the House on the support available for our veterans during the cost of living crisis? I have every confidence that all hon. Members want to support our veterans, but it should not be left to the RBL to introduce a grant system to support the people who have done such service for our country.

[Penny Mordaunt]

I thank the hon. Gentleman for raising that important point. One of the factors that motivated the Government to bring in the armed forces covenant and the principles that sit alongside it, was that people should not be disadvantaged by the service that they have done for the nation. The notion that local authorities would send veterans who needed help getting, for example, white goods to SSAFA or the Royal British Legion, because they would take care of them, was absolutely outrageous and appalling. That is one of the reasons we brought in the covenant. We want the covenant and the principles that guide it to be very effective. In the slightly longer term, the hon. Gentleman will know that both the all-party parliamentary group on veterans and the Minister for Veterans’ Affairs are doing some survey work—in particular, the APPG is looking at that financial aspect. But I will flag that issue with the Department. We are giving a huge amount in cost of living support and we want to make sure it is getting to the right people, which is why, whatever scheme we set up, we are always supplying local authorities with some flexibility, so they have the power to act where these big schemes do not reach everyone.

Business of the House

Chris Elmore Excerpts

Thursday 12th January 2023 Commons Chamber

[Penny Mordaunt]

I wish the hon. Gentleman a happy new year too. He will know that, earlier this week, we had a debate on community sport and school sport, where I think many Members took the opportunity to discuss those issues. If there is further appetite, he knows how to apply for a debate, whether through the Backbench Business Committee or an Adjournment debate.

[Chris Elmore (Ogmore) (Lab)]

At the last estimates from Independent Age, some £5 million in pension credit was not being claimed annually by my Ogmore constituents. At the end of the month, working with Citizens Advice Cymru, I am hosting a pension credit advice day, contacting pensioners and asking them to ensure that they get what they are entitled to. In that vein, will the Leader of the House make time for a debate—or can we have a Work and Pensions Minister make a statement, either written or at the Dispatch Box—on what more Ministers can do to ensure that pension credit take-up is improved? It remains the form of benefit with the lowest take-up that is related to the elderly.

[Penny Mordaunt]

The hon. Gentleman will know that the Department takes the matter very seriously and has produced materials and support for Members of Parliament to raise awareness in their constituency. Many Members have taken that up, which has helped to increase the numbers of people who can get access to and make use of the money to which they are entitled. We are always looking at new ways to do that better; if the hon. Gentleman has any feedback for the Department, I know that it will want to hear it. I shall certainly raise the matter with the ministerial team to see whether there are other things that they can do.

Business of the House

Chris Elmore Excerpts

Thursday 24th November 2022 Commons Chamber

[Penny Mordaunt]

I thank the hon. Gentleman for raising that case. With regard to the systems and how they can be improved, he will know that the next Work and Pensions questions will be on 5 December. If his constituent is still in difficulties and the situation has not been resolved, and if the hon. Gentleman gives the details to my office, I will raise the case on his behalf with the Department. It is important that we ensure that what is already a very stressful time for families is not made more stressful because of glitches in such systems. I would be very happy to help him with the case.

[Chris Elmore (Ogmore) (Lab)]

Few Bills in modern memory have done more to protect children than the Online Safety Bill will, but it has been delayed for more than three years, which is completely unacceptable. We were making significant progress with the Bill. I am glad to see that it is coming back on 5 December, but I ask the Leader of the House to answer two straightforward questions put to her by the shadow Leader of the House, my hon. Friend the Member for Bristol West (Thangam Debbonaire): will the Bill go back into Committee—something without precedent in this House in the past 20 years—and will it have a Third Reading on 5 December? People who have lost children because online platforms have not dealt with the harms found on them really need an answer. The delays have gone on for far too long.

[Penny Mordaunt]

Let me reassure the hon. Gentleman and all Members of the House about how seriously the Government—particularly the Secretary of State for Digital, Culture, Media and Sport, who is steering the Bill through the House—take these issues. I know that she will have met many of the affected individuals and organisations and will be very aware of the tragic consequences of the content that is sometimes pushed towards children and vulnerable people. The Bill’s focus is very much on protecting children. I am proud that the Government are bringing it forward; I hope that all Members of this House will support it when it comes back to the House. As the hon. Gentleman will know, it is coming back very soon.