Oral Answers to Questions

Chris Elmore Excerpts

Thursday 23rd May 2019 Commons Chamber

[Margot James]

I certainly congratulate the South East LEP on gaining this initiative. We have now launched six local digital skills partnerships, and they will match provision to the very local needs of people, particularly in my hon. Friend’s constituency.

[Chris Elmore (Ogmore) (Lab)]

I hold regular discussions about digital inclusion with a group called Young At Heart in Cefn Cribwr in my constituency—a group of women who are, in the main, over the age of 80. One of their biggest complaints is being unable to make face-to-face appointments to see their doctor, and they also have complaints about the telephone services at doctors’ surgeries. What more support could the Minister provide to allow GPs to have funding to teach and upskill those women to be able to use those services?

[Margot James]

I congratulate everyone behind Young At Heart in the hon. Gentleman’s constituency; it sounds like an excellent initiative. NHS Digital has the widening digital participation programme, which will enable people in the hon. Gentleman’s constituency and elsewhere to make better use of digital services, as well as the face-to-face appointments that will always be required.