Independent Complaints and Grievance Policy

Chris Bryant Excerpts

Thursday 16th November 2017 Commons Chamber

[Andrea Leadsom]

I thank my hon. Friend for making those two specific suggestions. She asked about the notification of the expansion of the helpline services. I know that Mr Speaker has asked that an email should go out from the Clerks of both Houses today, and I think that it has already been sent. It contains specific advice on the alternatives available to people who wish to make a complaint. My hon. Friend has suggested posting helpline information on the backs of lavatory doors, and I think that that is a very good idea. My office has contacted the communications team in the Clerk’s office to suggest ways in which we could further ensure that people are aware of the helpline. She also suggested establishing a staff Select Committee. I am delighted that we have representatives of MAPSA and Unite actively on the working party, and I am sure that we will want to consider how staff can continue to be involved in the review of the system.

[Chris Bryant (Rhondda) (Lab)]

As warmly as I feel towards the Leader of the House’s efforts in this area, I think that the composition of the working party is not right. It is heavily overloaded with MPs and with the hierarchy within the political parties as well. One of the really big issues here is how very young, junior members of staff feel when they are being bullied or sexually harassed by someone who holds their life or their career in the balance because of the flow of patronage in Parliament. I note that there are no lesbian or gay members of the working party, despite the fact that issues can arise if a young man or woman wants to make an allegation about their boss that could in effect involve outing themselves or the person concerned. I hope that the Leader of the House will look again at the composition of the working party. However, my biggest anxiety of all is that we should have justice for both sides. If we just have trial by the newspapers, or trial by the front page, that is not justice for the people who feel that they have been abused and want to make allegations; nor does it provide justice for those at the other end. I remember, in 2003, a journalist from The Mail on Sunday coming up to me in the Strangers bar and saying, “We’re all taking bets on when you’ll commit suicide. I hope it will be before Christmas.”

[Andrea Leadsom]

Gosh, I am so sorry to hear that. I really sympathise with the hon. Gentleman on that last point. That is really, truly appalling. We all recognise the challenge of living in the public eye, and allegations that are either spurious, malicious or designed to hurt are often made against individuals. That is not right. We are seeking to provide justice for those who work here at all levels, whether they are young and extremely inexperienced or have been here for a long time, whether they are LGBT+ or straight, and whatever their race or ethnic background. We are seeking to ensure that there is justice for all. The hon. Gentleman has raised some important points. As I have said, I am pleased that we have two members of staff who represent MAPSA and Unite on the working party, but we will also be hearing from individual members of staff, either in person or in writing if they do not want to come forward in person. We will be seeking to obtain the broadest possible amount of information from those who work here to ensure that we make the right decisions.