That this House is concerned about the performance of Royal Mail; and urges the Government to work with Royal Mail to improve its performance levels.
I thank the Backbench Business Committee for selecting the debate and the more than 100 hon. Members from across the House …..." Chris Bloore - View Speech
"I completely agree with the hon. Member. I will get to the impact on businesses later in my speech.
A letter from my own office sent on 11 June arrived on 25 August. Bills arrive overdue while people struggle to reach complaint lines or their local sorting office. The consequences …..." Chris Bloore - View Speech
"I completely agree. Another resident of mine, whose husband has cancer, has had to wait anxiously for medical correspondence about a diagnosis...." Chris Bloore - View Speech
"That is a cheeky question, and I might get back to it.
In May, the Business and Trade Committee called the service unacceptable and called Ofcom’s regulation into question. It demanded a road map to improvement. We are still waiting. Meanwhile, last Christmas, 16 million people experienced delayed letters, 5.7 …..." Chris Bloore - View Speech
The Government’s response to the Business and Trade Committee makes the point well: a lack of capacity that forces a company to prioritise some items over others is no justification for failing to deliver the expected service. Royal Mail must deliver 90% of its first-class letters the next …..." Chris Bloore - View Speech
"Could I make a little progress? I am conscious that many hon. Members wish to speak, but I need to get through some of my speech.
A council letter about a husband in a nursing home took from 14 November until 3 March to arrive. His family had six months …..." Chris Bloore - View Speech
When workers are squeezed, consumers pay the price—and squeezed they are. I do not blame the posties. I have spoken to a postal worker with 36 years of service, who told me that morale is at an all-time low. Staff are …..." Chris Bloore - View Speech
"I agree. That is incredibly frustrating and impacts so many different areas.
I am going to make some progress and finish. Recognising the need for change does not mean accepting the unacceptable. Before I turn to what must change, let me deal with the tired old narrative that we must …..." Chris Bloore - View Speech