Oral Answers to Questions

Debate between Chloe Smith and Oliver Letwin

Wednesday 27th January 2016 Commons Chamber

[Chloe Smith (Norwich North) (Con)]

T1. If he will make a statement on his departmental responsibilities.

[The Chancellor of the Duchy of Lancaster (Mr Oliver Letwin)]

The Cabinet Office is responsible for efficiency in reforming Government and helping the Prime Minister to deliver the Government’s agenda. This Government have made huge strides in transforming online services for the citizen. I am glad to tell the House that we are now embarking on an ambitious programme to change the culture of public services by using online complaints to deal with problems and sort them out quicker.

[Chloe Smith]

Will my right hon. Friend provide more information on the Government’s plans for digital government?

[Mr Letwin]

I am very happy to do that. I do not know whether my hon. Friend has recently had the opportunity to use the gov.uk services, but the universal impression is that for the first time in our country’s history one can now quickly get hold of what one needs to online. The service is also hugely responsive and takes account of feedback—something from which previous Governments were not able to benefit.