Chloe Smith
Main Page: Chloe Smith (Conservative - Norwich North)
Chloe Smith (Norwich North) (Con)
Like other right hon. and hon. Members, I shall keep my comments brief. The statutory instrument is a sensible and proportionate measure that is in no way harmful to decent process, as the Minister sensibly set out. It simply picks up and shifts the period, which is a measured way of dealing with this unfortunate problem. I do not like it that the problem has arisen. I was the Minister who introduced online registration, an innovation of which I am very proud, and I wish the system well; we all want to see it functioning properly.
Let us not forget what the alternative to taking this measure would be. It would be to allow an unlawful situation to have persisted from Tuesday night, whereby people with the right to register to vote were denied the ability to do so—and an arbitrary situation also, given that, because of the nature of queueing on a website, it would not be possible to be even-handed towards citizens. It would be deeply ethically wrong to allow such a situation to persist, so we have no alternative but to take this measure.
There is another reason. None of us should accept poor service from the Government towards their citizens—those citizens ought to be the Government’s master—so I greatly respect the ministerial team for their efforts to ensure that public services, digital as well as paper-based, work better for citizens. That is very important.
Wayne David
Does the hon. Lady think it a fair point that the upsurge and crash occurred after the big debate between the Prime Minister and Nigel Farage? Might not the Government have anticipated a surge of interest at that point?
Chloe Smith
The Government have answered that point for themselves many times yesterday and this morning, but I think it was a foreseeable circumstance, what with the TV scheduling and the availability of online registration. I am, however, reassured by what I have heard today about a further multiplication of capacity. It is the right response. As I have said, retrospectively allowing for a further 48 hours—we hope that gets the message out—is a sensible solution.
I offer one more practical thought. If would-be registrants got as far as leaving their contact details on the site before it failed, it might be possible for them to be contacted directly in the remaining hours. I offer that as a suggestion. I know that it will not cover everyone who tried to register on Tuesday night, but it might be possible in some cases, and it would be a sensible thing to attempt, in order to avoid an unlawful or arbitrary loss of those citizens’ rights.
I end with a point that The Economist made last week, in reference to American politics:
“Any political party that hopes for lower turnout has lost its way…lawmakers must decide whether they still believe in the good sense of those they aspire to govern, or whether they lost that faith somewhere on the way to the statehouse.”
That should be the principle in all our hearts, both in this referendum and, crucially, as we go about politics from hereon in.
Tom Brake (Carshalton and Wallington) (LD)
I am pleased, if not astounded, by the speed at which the Government have moved on this issue. I am grateful for that, and for the Minister’s clear explanation of the reason for the statutory instrument and its purpose. Given that this is the biggest decision for a generation, I believe, like others, that it is essential that as many electors as possible can take part. This is not a general election; it cannot be rerun in five years.
As others mentioned yesterday, there are major implications for the Boundary Commission, so I would like to ask the Minister a very specific question: will there be discussions with the commission as a result of what has happened in the last 24 hours, given that it will clearly have a major impact, as many more constituencies will now have reached the appropriate number of electors?
Chloe Smith
I do not entirely follow the right hon. Gentleman’s logic. If there is only a lift and drop of the same number of days in total, how will that affect the end result for the Boundary Commission?
Tom Brake
The point is that a large number of people not previously registered are registering, which will affect the number of electors in each constituency. This means that the commission is using figures that do not reflect the number of newly registered electors. That is why this is important.
I have a technical question for the Minister. Is it possible that some people who were in the middle of registering when the system crashed were left with the impression that they were registered, and will not find out otherwise until their ballot papers fail to arrive? If so, what is being done about it?
The Minister has rightly said that what happened has allowed us to identify that the final point in the process—the publication of the register—is not a critical point, and that publication could be brought closer to the date of the election. I wonder whether it would be possible to bring it closer still to the election date. If nothing needs to happen after publication, except for local authorities putting copies in the packs for polling stations, why not move it even closer to the date of the election?
Finally, as a result of what happened, there has clearly been some confusion among the electorate generally about whether it is still possible to register up to the end of today. Is there Government funding available that can be used today to ensure that the likes of Facebook and Twitter use the channels by which they can reach a mass audience instantly to make it clear to everybody that they can register until midnight tonight?