Bus Services: Cumbria

Cheryl Gillan Excerpts

Tuesday 29th October 2019 Westminster Hall

[Tim Farron]

The hon. Lady’s intervention is very appropriate. I am certain that her communities will have had similar experiences to mine. In the end, investment in public transport is just that. People use the word subsidy, but we are talking about an investment, because the impact on local communities, their economy and the wellbeing of the people who live in them of having these services is worth the money we put into them. It makes more money in terms of the multiplier, so her point is well made and I am grateful to her for making it.

Over the next three weeks we will work together to try to provide a long-term solution to the proposed loss of the 552 and the 530 services. We are grateful to have managed to persuade Stagecoach to give us that stay of execution. As I said, in a large rural area with a dispersed population, it is hard for bus services to be run on a commercial basis and, unlike many urban areas, we cannot rely on the private sector to fill the gaps when funding disappears. In fact, none of the recent services that have been cut has since been taken up by a commercial provider. Once they are gone, they are usually gone for good.

That is why I am so determined that we should find solutions now to protect or to replace the 530 and the 552 before they disappear. With no alternative bus service, those communities can easily become cut off. The average age in my patch is 10 years above the national average, and with a significantly larger older population the need for reliable, regular bus services is all the greater. Many people I know have found themselves alone and disconnected in their later years, the loss of bus services leaving them stranded in places that are utterly beautiful but utterly isolated.

The steady erosion of our bus services comes at the worst time, when other key services are also being reduced. The closure of bank branches in places such as Milnthorpe, Grange, Sedbergh, Ambleside and Coniston in recent times, alongside the closure of shops and post offices, means that people rely even more on public transport to get to the bigger towns and villages, just as those public transport options are disappearing.

That is why we were right to fight to expose Barclays for its dreadful plan to withdraw from the scheme that underpins our post offices, and I am relieved that Barclays has done a U-turn under pressure from many of us. However, it is a reminder that we need to ensure that the banks pay a fair price to the post offices that now fill the spaces that they left behind when they closed their branches and abandoned our communities.

Many in our towns and villages rely on the buses for the basic tasks of daily life—shopping, doctor’s appointments, seeing friends and family or getting to work. The 530 is the only bus route that serves the village of Levens. It is well used by residents to travel into Kendal to shop and to access other vital services. The same applies to the 552; without that service, there is no regular bus connection linking Arnside with the other major communities.

We must also consider the impact of loneliness on physical and mental health. Let us imagine someone who lives in a small village and is unable to drive. If their one transport link is removed, they will find themselves increasingly cut off, unable to travel at the same time as they witness the closure of accessible services in the place they live, with more and more of the homes in their community becoming second homes that are empty for 90% of the year. With few neighbours and fewer local services, the loss of buses constitutes the loss of a vital lifeline and risks leaving many even more isolated and vulnerable.

It is not only the elderly in our communities who are suffering from the reduced bus services. Young people’s access to public transport is also under threat. Free school transport is provided for children up to sixth-form age, but after that the support is not available. It simply makes no sense for the Government to demand that young people carry on in education until they are 18 and then deny them the ability to afford to do so. In places such as Sedbergh and Coniston, it is often impossible to gain access to sixth-form provision at schools or colleges by public transport. There needs to be a statutory responsibility for local education authorities to guarantee home-to-school transport for 16 to 18-year-old students, in the same way that there is for the under-16s. However, there must also be the buses available to deliver that transport in the first place.

Community bus services have filled the gap in some cases, as over the past 30 years Governments of all colours have allowed funding for bus provision to evaporate. To their absolute credit, communities have not just stood by. When the X12 from Coniston to Ulverston was cut, the community stepped up to run the service through fundraising and sheer determination, but it has not been easy. It is a service run in the face of obstacles thrown up by the Department for Transport’s own rules.

Similar stories could be told of the 106 between Kendal and Penrith, and of the 597 Windermere town bus. In Sedbergh the buses are now run by the community-run Western Dales Bus, set up after the cancellation of the 564 left Sedbergh entirely without a connection to the main town of Kendal. I am massively grateful to the volunteers who make those services possible. Indeed, it was a pleasure to be a volunteer driver myself on the Sedbergh bus just a few months ago. It was a great pleasure for the passengers too—at least, they were pleased when the experience was over.

I am proud of our communities and proud of the bus services that so many groups run locally, working tirelessly to provide the best services they can, but it is a battle that comes at a personal cost. Our communities do a phenomenal job, but they should not have to. Urban areas would never settle for that absence of provision, so why should we?

The Cumbria chamber of commerce last year consulted businesses throughout our county for their response to Transport for the North’s strategic review. Inadequate bus services were cited repeatedly for the toll that they were taking on the ability of businesses to recruit staff. Put simply, staff have no means of getting to work. That is a particular issue for the tourism and hospitality industry, in which staff often have to start shifts early or finish late. Lack of buses also prevents businesses in the Lake district from recruiting staff from Barrow, where the employment pool is bigger and unemployment is higher.

Bus services are essential to life for locals. They are also key to Cumbria’s vibrant tourism industry. Cumbria’s Lake district is Britain’s second biggest visitor destination after London—16 million people visited us last year. A high proportion of visitors use their free bus passes while on holiday. That is subsidised by Cumbria County Council through funds provided by the Government, but calculated according to the number of people permanently living in our community. That calculation does not count the reality of the colossal number of tourists using the service. The funding does not even begin to reflect the number of passes used in our area, and local taxpayers end up picking up the shortfall. That is one reason why there is no money to subsidise public bus services in Cumbria; we are basically subsidising public transport for people from richer authorities who do not return the favour.

It strikes me as bizarre, standing in London as I am, that bus services here receive a £722 million annual subsidy, while in Cumbria we receive absolutely nothing. The lack of subsidy has a catastrophic impact on fares, and the extortionate prices make commuting by bus a real challenge, especially for lower-paid workers. How is it right that the 5-mile bus journey from Ambleside to Grasmere—neighbouring communities—costs £4.90, while a journey of equivalent length in London costs £1.50? The Government subsidise buses in a big city where the market is not broken, but they refuse to help in rural areas where the market absolutely is broken.

We are proud that so many people want to visit our area—we love to welcome you to Cumbria. Our tourism industry is invaluable to the economy, but investment in public services is essential to ensuring that tourism does not damage our local communities but helps them to thrive. We want to encourage our visitors to travel sustainably, but 85% of them use the motor car to get to our community and to travel around once they are there. However, we know that with the right interventions and conditions, our visitors will travel sustainably.

Tourism sector deal zone proposals include a focus on sustainability, and public bus transport is a key component of that—so we welcome it—alongside rail, boats, bikes and, of course, walking. Improved bus services could alleviate pressure on the roads that become clogged with the cars of those visiting.

The reality is that we are too late to prevent climate change, but we have perhaps a dozen years left to avoid a major climate catastrophe, with real and appalling human consequences. [Interruption.]

[Dame Cheryl Gillan (in the Chair)]

Order. [Interruption.] Order. Could you sit down in the Public Gallery and be quiet, please. Thank you. Mr Farron—[Interruption.] Please, this is a debating chamber; it is not for members of the public to take part in the debate. I am awfully sorry, but thank you for leaving. I am sorry, Mr Farron. Would you like to continue?

[Tim Farron]

Thank you, Dame Cheryl.

The reality, whether we like it or not, is that climate change is happening. The question is whether we can prevent a climate catastrophe that will have huge impacts on human beings in this country and across the globe. Tackling this global disaster will take change in every community and lots of steps that add up to a bigger picture. Public transport is an element of that. In order for there to be success globally, we in the Lakes are determined to act locally. Our community bus services prove that determination.

Two new platforms are being funded and opened at Manchester Piccadilly railway station. That important public investment in infrastructure and the economy through the northern powerhouse is good news, but where is the equivalent for the rural north? The transport spend in the north-west per head of population is still barely half that in London, despite promises made when the northern powerhouse was formed. I will continue to fight the cuts to individual bus services. I will continue to stand with and work with the community to find alternative solutions, just as we are currently doing for Arnside, Levens, Cartmel, Hincaster and Kendal. But let us be honest: that is not good enough. The concept of the northern powerhouse is great, but from Cumbria’s perspective it is not much of a powerhouse and it is not very northern.

If new platforms at Manchester Piccadilly are an investment that will boost the Manchester city region’s economy, a comprehensive bus service in rural Cumbria is the investment to boost the Cumbrian economy, so that is my proposal today: that the Minister should ensure the direct commissioning of a comprehensive, affordable and reliable rural bus network in Cumbria. Will the Minister do that as a key plank of the northern powerhouse?

The bus service running through the south Lakes along the A6 and the A591 is the 555. Running from Lancaster to Keswick, it serves Milnthorpe, Kendal, Staveley, Windermere, Ambleside and Grasmere. It is a reliable service, but extremely expensive. The Kendal to Ambleside journey was recently revealed as the second most expensive route in the country. But if we look at the 555 as the trunk service, what we have seen over the last 30 years has been the slow but steady hacking off of the twigs and the branches. If people do not live in one of the communities along the main south Lakes route, they are more than likely without a bus service. Therefore, what I am asking for is a new commissioned service that will bring back buses to every community and breathe new life into the public transport of the Lakes.

If the Government keep ignoring the plight of rural communities, we will keep fighting for ourselves, rolling up our sleeves, making our own luck and finding solutions against the odds, but we would love it if they would stop ignoring us and instead commission a comprehensive rural bus service to exceed anything that we have seen before, even 35 years ago before deregulation. It will be an investment that revives rural communities, boosts our economy, tackles isolation and connects our towns and villages. I plead with the Minster to be ambitious and to back that proposal.

[Dame Cheryl Gillan (in the Chair)]

Before I ask the Minister to respond to the debate, may I thank you, Mr Farron, for bearing with the interruption, and may I place on the record our thanks to the Doorkeeper for dealing on our behalf with that interruption?