(3 years, 5 months ago)
Commons ChamberIf Members from either of the House are having problems getting answers from Departments, I will always use my office to try to facilitate an answer as soon as possible. In the cases to which the hon. Lady refers, getting answers urgently is obviously important, and I can give her the assurance that she asks for.
I recently had the pleasure of meeting my constituents Paul and Ruth Fisher, both of whom have played vital roles in our country as key workers. This young couple bought a new-build property from a large, well-known developer in 2019, but soon discovered that the property was substandard, although finished beautifully, with the ceilings not level with the floors and with outside walls also not level. The issues have yet to be resolved.
Sadly, soon after the purchase, Ruth was diagnosed with breast cancer and is currently receiving palliative care. My heartfelt best wishes go out to both of them and to her family. May I ask my right hon. Friend for a debate in Government time to consider situations such as Paul and Ruth’s, paying particular attention to the need for an independent watchdog or ombudsman designed to help others like my constituents to reach a satisfactory settlement with large developers? That simply is not the case at the moment.
I am grateful to my hon. Friend for raising this issue. The House’s sympathies will be with Ruth and Paul in these appalling circumstances. It is quite wrong for developers to sell substandard homes. Developers of new-build homes must meet their responsibilities, resolve issues quickly and treat homebuyers fairly when things go wrong. I sympathise with my hon. Friend, because as a constituency MP, one has sometimes found that developers have not been good at responding when there have been complaints, and there has been very little recourse. The building safety Bill will include provision for the new homes ombudsman scheme to provide stronger and effective redress for new-build homebuyers and to hold developers to account. This reform is long overdue, and it will be welcomed across the House.
(4 years, 5 months ago)
Commons ChamberI am very grateful for the hon. Gentleman’s characteristically kind words and gentle approach to parliamentary proceedings. His question is very important. Tourism is the industry that is most affected by these closures, and the Government have taken huge steps for the economic revival of the country, with the furlough scheme, the schemes to help small businesses get access to loans from banks and the rate cancellations so that they have less cash outflow, but no doubt other things will need to be done to help people get the confidence to travel once again without risking the health of the nation.
Following on from the previous question, will my right hon. Friend find time for a debate in the House on supporting seasonal businesses as we move out of the covid-19 crisis? One in five jobs in Cornwall depend on tourism, but actually the figure is much more than that as we have a lot of musicians and actors, and people who work in sectors such as the music festival industry and outdoor theatres, who are also struggling with what they are calling “the three winters” of poor trade or no trade at all. It is incumbent on us as representatives to find time, if we can, to discuss how we can best support those businesses going forward.
I thank my hon. Friend for her question and know that the tourism and hospitality industries are exceptionally important to the economy of her constituency and indeed to her county. It is essential that we make every effort to try to restore the economy to full health, and as the economy opens up I hope that the seasonal economy in and around Cornwall will benefit, although I note her point about three winters, and it is particularly difficult. I would reiterate the points I have made about the huge sums of money the Government have provided to businesses struggling in the pandemic—more than £33 billion of loans and £10 billion of grants offered to small and medium-sized enterprises, and the abolition of business rates—but my hon. Friend makes a good point about musicians, actors and the festival industry beyond what one naturally thinks of as the tourism industry, and that is of course a matter of concern.