Managing Risk in the NHS

Charlie Elphicke Excerpts

Wednesday 17th July 2013 Commons Chamber

[Andy Burnham]

This is all part of the spin in which Government Members have been engaging in recent days. [Interruption.] Okay, so let me answer and then the same test will apply to the Secretary of State as the hon. Lady is applying to me. She is referring to letters sent by members of the public to the Department of Health. I am sure that this has not changed with the change of Government; contrary to what she has just said, those letters do not come across Ministers’ desks. They are not formal warnings to Ministers, and it is very important to be precise with language here. This Secretary of State will have received many, many hundreds of letters about hospitals up and down the country that he will not have seen, and it is not right for the hon. Lady to come along, again, with slurs and half truths to try to muddy the waters.

[Charlie Elphicke (Dover) (Con)]

With respect, I do not think the right hon. Gentleman’s answer to my hon. Friend the Member for Portsmouth North (Penny Mordaunt) is good enough and convincing enough. We have heard too much about concern for hospitals and for hospital staff from the right hon. Gentleman, but not enough about concern for patients and for patient care.

[Andy Burnham]

If the hon. Gentleman was listening, I said just a few seconds ago that the Secretary of State will not improve care for patients if he continually blames nurses and doctors. It is not one or the other, although Government Members seem to think they can attack the health unions for somehow being the enemy of patients. Ordinary people do not see it that way. They know that the staff are there for them day in, day out. We support the staff to help the patients. If staff are rewarded properly and have good working conditions, they will provide better care to patients. These are not opposites; the two go together, and the Conservative party would do well to remember that.

--- Later in debate ---

[Charlotte Leslie]

That is very encouraging to hear post-event, but unfortunately it still leaves some questions as to why the Cure the NHS group was not able to go along and formally deliver the case studies of Bella Bailey at the Department of Health but instead had to go and see the former Secretary of State outside his constituency office—and for those who want to deny yet more evidence, that is on YouTube.

We have to ask why this review was not commissioned at the time if there were, through 81 requests, serious concerns raised. What did people have to hide? In 2009 the right hon. Member for Kingston upon Hull West and Hessle (Alan Johnson) said fairly clearly that Mid Staffs was a one-off, but unfortunately we know from the Labour “lines to take”—which are in the inquiry so are in the public domain—that Labour knew there were 12 hospitals with equal or even worse mortality rates. That was denied, but, tellingly, that brief says Labour should try to avoid naming them. That stands in stark contrast to the approach taken in the Keogh report, which has been transparent in naming those trusts where there are problems. Unlike Labour, I do not think being honest about the situation prevents improvement; actually, I think it helps improvement.

[Charlie Elphicke]

I congratulate my hon. Friend on making such a powerful speech. Does she agree that we have got to put patients first? If we put institutions first, and if we worry about staff and staff morale and how they might feel about things, we will inevitably slide in the direction of having a culture of sweeping things under the carpet and—dare I say it—covering things up. Unless we put patients first, we will not ensure there is a proper, sensible culture in our health service.

[Charlotte Leslie]

I absolutely agree with my hon. Friend. I would draw a distinction, however, as I think many members of staff in the NHS want, and wanted, nothing more than to put patients first. I was slightly surprised that only two Opposition Members mentioned patients and patient safety in their contributions yesterday. That was very upsetting.