Oral Answers to Questions

Catherine Atkinson Excerpts

Tuesday 15th October 2024 Commons Chamber

[Katrina Murray (Cumbernauld and Kirkintilloch) (Lab)]

14. What assessment his Department has made of the adequacy of patient access to primary care services.

[Catherine Atkinson (Derby North) (Lab)]

17. What assessment his Department has made of the adequacy of patient access to primary care services.

[Warinder Juss (Wolverhampton West) (Lab)]

20. What assessment his Department has made of the adequacy of patient access to primary care services.

--- Later in debate ---

[Stephen Kinnock]

Patients have an absolute right to complain about NHS services, and they should not be removed from a practice’s list because of a complaint they have made. Health is of course devolved, but I have asked officials in the Department to engage with their Scottish Government counterparts on that matter to ensure that patients in my hon. Friend’s constituency are treated with the respect and compassion that they deserve.

[Catherine Atkinson]

Residents in Mickleover have been queuing from 7 am to get an appointment with their GP, and Healthwatch says that seven in 10 people in Derby find it very difficult to book appointments. That is the legacy of the previous Government. With new homes being built in and around Mickleover, we need even more additional capacity. Does the Minister agree that GP capacity must be a priority?

[Stephen Kinnock]

We are absolutely committed to the challenge of cutting red tape and reducing the administrative burden for staff to help patients get the care that they need. An important element of our plan will be streamlining access to registration in order to move it online, and we are working at pace to make online registration available in all practices. I am very happy to come back to my hon. Friend on the constituency issue that she raises.