Bus Service Improvement Plans: North-west England

Debate between Caroline Nokes and Trudy Harrison

Wednesday 9th March 2022 Westminster Hall

[Trudy Harrison]

I will return to my main points and hopefully address the hon. Gentleman’s queries. As has been said, the national bus strategy will be critical; we believe it is the biggest shake-up in a generation. We are absolutely committed to delivering the transformational changes that have been called for this morning, which passengers throughout the country deserve. Our strategy explains how we will make buses more frequent and reliable, easier to understand and use, better co-ordinated and cheaper. It sets out how we want to see fares, including low flat fares, maximum fares and daily price caps, become the norm in cities and towns.

English local transport authorities outside London have developed bus service improvement plans, setting out local visions for the step change in services that is needed, driven by what passengers and would-be passengers want. The central aim of our bus strategy is to get more people travelling by bus, and we will achieve that only if we make buses a practical and attractive alternative to the car for more people. Strong local plans, delivered through enhanced partnerships between authorities and bus operators or franchising arrangements, are crucial to achieving that. We have been clear that enhanced partnerships or franchising arrangements must deliver more comprehensive services, including those that are socially or economically necessary to drive forward the Government’s levelling-up agenda.

Authorities will submit draft versions of their enhanced partnership plans and schemes to the DFT by the end of April this year. Liverpool city region announced its decision to adopt franchising for local bus services on 4 March. On 2 February the Secretary of State for Levelling Up, Housing and Communities and Minister for Intergovernmental Relations, my right hon. Friend the Member for Surrey Heath (Michael Gove), unveiled the Government’s levelling-up White Paper, which sets out a plan to transform the UK by spreading opportunity and prosperity to all parts of our country. Local public transport connectivity across the country will be significantly closer to the standards of London, with improved services, simpler fares and integrated ticketing. The Government will fund ambitious plans for bus improvements in areas where that can make the most impact, including the mayoral city regions, Stoke-on-Trent, Derbyshire and Warrington.

We must address the long-term decline in bus patronage; the bus industry cannot do so on its own. We need to develop a much closer collaborative working relationship with the industry; we recognise that this relationship has improved through the pandemic, and it must continue to deepen. The Government have made it clear through the national bus strategy that close partnership working, via enhanced partnerships, will be a condition of Government funding for buses.

We believe that only through such collaboration can the right combination of LTA action—for example, through more bus priority and operator action by improving services on the ground—and targeted Government funding increase overall bus patronage. Of course bus operators should do their part, by making long-term investments in buses and services to ensure that buses are an attractive alternative mode of transport to the car. It is vital that we go further and faster to decarbonise all vehicles, including buses, because they have an essential role to play in transport achieving net zero and driving our green transformation. A double-decker bus can take 75 cars off the road, helping to reduce the impact of transport on the environment. However, we know that we will achieve that only if we can demonstrate to more people that buses are a practical and attractive alternative to the car.

So we remain committed to supporting the introduction of 4,000 zero-emission buses and achieving an all zero-emission bus fleet. I will just repeat how pleased I am that Warrington has taken the lead in transitioning its entire fleet—all 120 buses—to battery-electric vehicles, because such action will support our climate ambitions, improve transport for local communities and support high-quality green jobs. In the spending review 2021, the Government announced £355 million of new funding for zero-emission buses and we are providing £525 million of funding for zero-emission buses in this Parliament.

It is also important to talk about the infrastructure that will be introduced at a brand-new bus depot in Warrington, which is part of the Warrington town deal. Over the past two decades, the bus and coach industry has made tremendous efforts to bring fleets into line with the Public Services Vehicles Accessibility Regulations, revolutionising access to public transport for millions of disabled people.

Significant progress has been made already, with over 99% of buses on local routes meeting the minimum legal accessibility standards and almost every bus operator requiring its drivers to complete disability awareness training. However, just as the nature of transport provision changes, so do the needs of our passengers, which is why, in the national bus strategy published in March 2021, we committed to review the ongoing efficiency of the accessibility regulations by the end of 2023. We have committed to require the provision of audible and visual information on board local services throughout Great Britain, and to consult on regulatory changes to improve access to wheelchair spaces.

The bus strategy also seeks to improve the convenience, integration and value for money of bus ticketing, through the introduction of multi-operator contactless capped fares within each LTA area. Work is under way to ensure that technology is in place to support that aspiration. Locally set fare caps should ensure that passengers making multiple journeys on a pay-as-you-go basis are charged no more than the price of a daily ticket, with little or no premium levied for using more than one operator, effectively converting a bank card and mobile phone into a virtual travelcard.

All enhanced partnerships will be encouraged to consider the development of a multi-operator ticketing scheme, to help make multi-leg journeys feel more joined-up. In turn, these partnerships will help to support the use of public transport to out-of-town employment, education and healthcare sites, among other journey purposes.

We want to improve passengers’ access to accurate journey planning information, including timetables, fares and location data, so that passengers can plan their journeys, find the best value tickets and receive real-time updates on the services they use. The bus open data service is a new digital service provided by the Department for Transport that is transforming the delivery of bus passenger information across England. Using open data and intelligent services, the aim of the service is to enable passengers to plan their journeys easily, find best-value tickets and receive real-time service updates at the touch of a button.

Perhaps now is also a good time to reflect on the work that our safety champions have been doing. Yesterday, which was International Women’s Day, I travelled to Birmingham to meet Laura Shoaf and Anne Shaw, in order to discuss the 13 recommendations that we very much hope will protect the most vulnerable people on our transport network. They are specifically aimed at improving the safety of women and girls across the transport system, but they are particularly relevant to the public transport system. They include, for instance, ensuring that we can design out crime, the natural surveillance that comes from a well-designed—

[Caroline Nokes (in the Chair)]

Order. May I remind the Minister that she does not need to fill up all the time, and that she should try to stick to buses in the north-west?

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[Trudy Harrison]

I appreciate that word of advice, Ms Nokes. My point was that as part of our digital transformation, we will be using data to advise passengers on when their buses are coming, so that there is absolutely no need to linger at the bus stop or the train station. That is an important point, because we are moving to an on-demand and more convenient transport system. Open data will transform how we travel by providing an on-demand service and real-time journey planners, which will empower customers to make the best choices for their travel needs. Regulations will mandate that bus operators must release information to help passengers make better informed and cost-effective travel choices.

The bus strategy recognises the need to address long-term skills deficits and staff shortages in local transport authorities and the bus industry. Some £25 million has been allocated to a range of measures to support an increase in staff capacity and capability; that includes additional funding for LTA resource, and the development of a bus centre of excellence. The centre of excellence will help LTAs and operators to work in partnership more effectively, achieve more with Government funding, and find mechanisms to increase demand and reduce inefficiencies in bus service delivery.

In summary, I hope all this demonstrates that the Government are committed to improving bus services. The Government are clear that ensuring that better bus services are delivered across England will be one of our major acts of levelling up. As we recover from the pandemic, good bus services will be vital in ensuring that communities are connected to family, employment, educational opportunities and much, much more. I thank the hon. Member for Warrington North for the opportunity to speak so positively about buses.

[Caroline Nokes (in the Chair)]

I call Charlotte Nichols, who has two minutes to wind up.