Assistance Dogs and Pavement Parking

Bill Wiggin Excerpts

1st reading
Wednesday 8th May 2024 Commons Chamber

[Sir Bill Wiggin (North Herefordshire) (Con)]

I beg to move,

That leave be given to bring in a Bill to remove exemptions from requirements to provide access or services to a person who is accompanied by an assistance dog; to make the undertaking of disability equality training in relation to assistance dogs a condition of holding a licence to drive a taxi or private hire vehicle; to prohibit the parking of motor vehicles on pavements and footpaths; and for connected purposes.

Just imagine how hard life would be if you could not see. There are amazing people, however, who can use a dog to help them go about their daily life—dogs trained so skilfully that they can transform opportunities for blind people. Sadly, almost a third of people with sight loss are reluctant to go out on their own, and almost half of guide dog owners are forced to change or restrict where they are willing or able to go. As we see assistance dogs able to help more people with more and different disabilities, this Bill will solve some of the problems that these dog owners face.

We have all felt for a light switch in a dark room at home, and we can understand those feelings of frustration, helplessness or even panic. If that is what it is like to turn on the lights in our own homes, imagine trying to do so somewhere strange, where a mishap could mean cracking one’s head on a kerb or, worse, being hit by a truck. No shop, no restaurant and no supermarket should be turning away someone with an assistance dog. No taxi driver should be worrying about dog allergies when they see a blind person, because they must and will know how to look after them, because they have been trained to deal with those customers. No pavement should be an obstacle course, blocked by parked vehicles.

I am proud that in North Herefordshire people with sight loss have an especially esteemed place. Hereford is home to the Royal National College for the Blind, where young people with visual impairment receive training and education. It is wonderful to witness these individuals learning not to cope, but to thrive. However, figures suggest that 74% of people with assistance dogs were turned away from food and drink outlets between July 2021 and July 2022; that 53% experienced a refusal when visiting a shop; and that 37% were told “No” by hotels and bed and breakfasts. All of that is in spite of the Equality Act 2010, under which the vast majority of such refusals are already illegal. The Equality Act protects the assistance dog, not the person, so it allows for far wider opportunity for access.

It is the plight of these people, however, that is of the greatest importance to me, because of how the Royal National College for the Blind is located in Herefordshire, but also because I am a Royal National Institute of Blind People champion and the owner of a former guide dog, Warwick. There is no reason why anybody should be turning away assistance dog users. “Angry”, “embarrassed”, “disappointed” and “isolated” are the words used by respondents to a Guide Dogs UK survey to describe such bad experiences. But, of course, the dogs say nothing.

At a time when the RNIB reports that only 56% of blind and partially sighted people have received vision rehabilitation support and 26% of local authorities have left people waiting more than a year for assessment and support, it is critical that we do more, and we must do it now.

Working assistance dogs receive up to two years of intensive training—and that is before the further training they get during their working lives. They are not disruptive, because they are so highly trained. I have tested this on our family dog, Warwick. When we—the owners—go for a walk with our dogs, we lead our dogs across the road, but Warwick can lead me across the road.

These dogs are hygienic. The fact that the Food Standards Agency has confirmed that assistance dogs should be allowed entry to food shops and premises proves that. I have seen the facilities for blind owners to be trained on how to maintain the high standards of grooming required for these dogs, and vets regularly check them.

Because most blind owners keep their retired guide dogs, my Bill will go further and allow retired assistance dogs to have that same universal access. Those retired dogs are often still owned by their original users and are just as well trained as working assistance dogs. It is already recognised that they are well disciplined and that they present no risk of disruption or hygiene issues, so what reasons are there to refuse them and their handlers access? There is none.

Even if permitting access to assistance dogs were a burden on business owners—as I have outlined, it is not—the numbers involved are so small that any negative effects would be negligible. Just over 7,000 people in our country rely on assistance dogs, of which about 4,500 are guide dogs. That is just one person in every 10,000.

Currently, taxi and private hire vehicle drivers can be issued with exemptions from carrying assistance dogs on medical grounds. Some people are allergic to dogs—that is an unavoidable fact—but only taxi and minicab drivers can hold exemptions due to allergy. There are only 7,000 assistance dogs out there, so surely we can accommodate everyone. If it is a legal requirement for owners and employees in small shops to accept assistance dogs, why should taxi and PVH drivers be allowed a total exemption?

Since covid, protective screens for drivers have become widespread and are easy to fit. We need drivers to be trained to think ahead so that they have a solution to their dog allergy rather than refusing to carry a blind person. It is what we all do—we give consideration to how we can accommodate disability rather than reject disabled people—yet 81% of guide dog owners, according to research by Guide Dogs in 2022, have been refused access to taxis. Almost 63% had experienced that in the previous 12 months.

In 2016, a private Member’s Bill contributed to the formation of a Department for Transport task and finish group looking into that. Three years later, the Government agreed to make it a requirement for drivers to undertake disability equality training, yet, despite Government commitments, last year only 62% of authorities required disability equality training for taxis. In Northern Ireland, where training is required, instances of access refusals for taxis are rare. Training and forethought are the solution.

Equally clear is the solution to the problems that face assistance dog owners on foot. In 2019, 80% of blind or partially sighted people reported that pavement parking made it difficult for them to walk on pavements at least once a week, and more than 95% of people with sight loss stated that it had forced them to walk in the road. Consequently, one in five people with sight loss have been injured because of pavement parking. We should be helping these people, not impeding them.

The England blind football team train in Hereford. They stand as a testament to the fact that people with sight loss can do almost everything that someone who does not suffer visual impairment can. The next time someone thinks that they need to park on the pavement, they should try shutting their eyes when they try to take a shower and see what a mess they make. In London, where pavement parking has been heavily restricted since 1974, only 26% of people with sight loss face daily problems, while, in the country at large, that figure is 45%.

There are already ways for the police to fine obstructive vehicles, but enforcement is the issue. Prohibiting pavement parking would do a great deal to help people with sight loss. It has been done London, in Scotland and in Northern Ireland, so it is possible and it does work. The Transport Committee’s report of September 2019 recommended it.

I know that the Government are committed to the wellbeing and equality of people who use assistance dogs. The Bill would make the lives of people with assistance dogs easier. It would also encourage and support people who use dogs—or perhaps want to use a dog—but are afraid of being made to walk home in the rain, barred from using a taxi or restaurant and forced off the pavement and into the traffic by pavement parking. Just imagine if that person was you.

Question put and agreed to.

Ordered,

That Sir Bill Wiggin, Henry Smith, Greg Smith, James Gray, Selaine Saxby, Mr David Jones, Dame Tracey Crouch, Mr Mark Francois, Dr James Davies, Bob Blackman and Rachel Maclean present the Bill.

Sir Bill Wiggin accordingly presented the Bill.

Bill read the First time; to be read a Second time on Friday 21 June, and to be printed (Bill 214).