Independent Complaints and Grievance Policy

Bernard Jenkin Excerpts

Thursday 16th November 2017 Commons Chamber

[Madam Deputy Speaker (Mrs Eleanor Laing)]

I call Mr Bernard Jenkin.

[Mr Bernard Jenkin (Harwich and North Essex) (Con)]

I thank the Leader of the House for her statement—

[Madam Deputy Speaker]

Order. I beg the hon. Gentleman’s pardon. I was much too quick in calling him; I have not given the Leader of the House an opportunity to respond to the hon. Member for Walsall South (Valerie Vaz). I do beg the right hon. Lady’s pardon.

[Madam Deputy Speaker]

I call Mr Bernard Jenkin!

[Mr Jenkin]

I apologise to you, Madam Deputy Speaker, for also making a mistake.

I thank my right hon. Friend for her statement. I agree that whatever needs to be done urgently must be done urgently to address the present situation, but as we graft more and more new bits on to current systems, will we not be in danger of adding to the confusion that already exists? The Public Affairs and Constitutional Administration Committee, which I chair, has submitted evidence to the review of our present code of conduct, which is being conducted by the Parliamentary Commissioner for Standards. Much of the current problem arises from confusion about an inadequacy in the code.

As my right hon. Friend develops her proposals, will she agree that whatever is put in place now, there needs to be a comprehensive assessment in the longer term—perhaps by a special Select Committee such as the House of Commons Governance Committee, which was formed during the last Parliament—of what is being introduced and how it should integrate with IPSA, the Standards and Privileges Committees and so on?

[Andrea Leadsom]

I am extremely grateful to my hon. Friend for his Committee’s work on this issue, and for keeping me up to date with its investigations and reports.

I hope I can reassure my hon. Friend that there is not intended to be any confusion about the outcome of the working group’s activities. We aim to create an independent complaints and grievances procedure that will be run within the House, using as a reference point the work that has already been done here, as well as the office of the Parliamentary Commissioner for Standards and, potentially, support from existing organisations in the House. We intend to end up with the independent helpline, which will continue to provide immediate guidance and signposting, and an independent grievance procedure that will enable action to be taken against Members, staff, peers and so on. In addition, however, there will always continue to be the parties’ own complaints procedures. There will not be a mixture of those different processes; they will be separate, and very clearly set out. I hope I can reassure all Members on both sides of the House that there will be extreme clarity about how individuals can express their grievances.