Family Hubs

Ben Bradley Excerpts

Tuesday 24th July 2018 Westminster Hall

[Ben Bradley (Mansfield) (Con)]

It is a pleasure as ever to serve under your chairmanship, Sir Graham. I congratulate my hon. Friend the Member for Congleton (Fiona Bruce) on securing this debate on a very important issue. I commend the work she has done and the passion she shows for strengthening families. I approach this debate from the point of view of my own passion for early years, primary schools and early intervention, particularly in vulnerable families and deprived communities, such as the many I see in my constituency.

In Mansfield, there is a high level of family breakdown, deprivation, domestic violence and other very concerning problems that particularly affect families. I am keen to ensure that we have the support services available to help those families, and I have been working with a number of local organisations in support of that. Family hubs are an excellent initiative to help the most vulnerable families by providing accessible early intervention and lifelong support. Often only a low level of support is required to keep families and individuals on the right path and to make them feel secure, but that preventive approach is the right one. Sometimes that is the aspect we miss across so many of our local services. We deal with crises when they happen, but often we do not deal with the early signs, and that prevention is arguably more important for a lot of people.

My hon. Friend mentioned duplication and lack of co-ordination. I seem to say this a lot about many different areas, but it seems that, across almost all our public services, whether health, social care, housing or regeneration—even bin collection—we are consistently battling with an increasingly complex array of different organisations with competing priorities, different budget pots and different agendas, with barriers being drawn between those services. I feel that is the result of decades of short-term fixes; over a long time, we have created new bodies and new organisations to deal with particular short-term issues, instead of looking at wholesale reform and change in services or local government, which probably needs to happen.

The challenge across all our services, particularly social services, youth services and similar preventive work, is collaboration. How do we bring those organisations together, overcome the barriers that have been built over decades and pool the resources? How do we get them to work toward shared goals? That is something that family hubs in particular can help to achieve.

Many vulnerable families have a wide range of needs across several different areas, such as mental health, addiction, parenting support programmes or low-level help, such as somebody to go and socialise with. There are a whole variety of challenges, and it is simpler for parents to have a range of services under one roof and to have different departments work as one team so that they communicate better, respond to local needs, catch the warning signs of problems earlier and deal with individuals in a more co-ordinated way.

That also builds trust between organisations and service users in a better way than if people are passed from pillar to post across different departments. Dealing with so many vulnerable individuals in my constituency, I find that trust is often the biggest challenge. People do not get themselves into a situation where their family is on the verge of homelessness if they have not been let down by people along the way, which breaks down trust.

As a councillor in Ashfield in a previous life, I saw at first hand the great benefits of the great work going on there, with cross-organisational collaboration targeting the most troubled families. The results have been amazing for the families and for the taxpayer. The New Cross teams, as they are known—their area, which is one of the most deprived in Ashfield, is called New Cross—target those families who might not always get picked out. Those families have been dealing with one department because there is rubbish on their lawn, with another department because their children are absent from school and with another department for something else, and the police are aware of them because of antisocial behaviour, but nobody looks at the whole picture. If we do that, it is clear that they are not able to support themselves and have a range of challenges.

When we bring services together under one roof in what is effectively a family hub, although without the premises, they work across different departments. The family has one point of contact, who can deal with all those services for them and take a holistic approach to supporting the whole family with a range of issues, instead of dealing with little bits in isolation.

Mansfield has some great examples of schools—such as Forest Town primary—with what is known as nurture provision, supporting the most vulnerable children at primary school. It is almost a school within a school, providing holistic care for those kids to help them engage with primary education early, so that when they are 15 or 16, they do not become the kids who are expelled and who have a whole range of different problems in their adolescence. The earlier we can get families access to that kind of support, the better.

We also have Sure Start centres, which provide useful services for expectant parents and young children. I am keen to protect all those programmes, as we need to, but bringing services together is helpful and helps to direct families locally. If they have one point of contact that they are made aware of early on, they always know where to go to get help.

The creation of family hubs would offer a greater level of service. There are opportunities to bring different services together under one roof and potentially to expand them, while saving money in many cases if authorities can work together, which, as I have said before, is often a big challenge. A number of organisations have called for the Government to review these services, and I wonder whether the Minister might touch on that, and particularly on youth services, Sure Start and so on, where local government finances are sometimes challenging for some of these non-statutory services.

Action for Children has called for a new vision for the future of early years services, starting with a review of early years support to understand the level of provision and the best practice that exists around the country. I support such a review as it would help local authorities to deliver the best care. As with anything, there are some councils, local authorities and services that have dealt with funding pressures in a much better way than others. For every bad example of services being lost, there is a great example of a council that has adapted and innovated, and to share that best practice and send it out from this place would be really positive.

Using funding effectively, catching problems early and preventing people from spiralling into a crisis that requires far more expensive and intensive intervention later on is really important for children and families across communities. Children need care and support, and vulnerable families often need assistance in providing that care, so I fully support my hon. Friend’s work on family hubs. I hope the Minister’s response will be positive as well.