Barry Sheerman
Main Page: Barry Sheerman (Labour (Co-op) - Huddersfield)Department Debates - View all Barry Sheerman's debates with the Cabinet Office
(10 years, 1 month ago)
Commons ChamberRead Full debate Read Hansard Text Read Debate Ministerial Extracts
Mr Maude
My hon. Friend makes an important point. When, on the recommendation of Baroness Lane-Fox, we adopted the digital-by-default approach—if it can be done online, it should be done only online—we stressed that there must be an assisted digital alternative for those who are not online, and we will ensure that that is the case.
Mr Barry Sheerman (Huddersfield) (Lab/Co-op)
May I congratulate the Minister on much of the innovative work he has done in the digital area, thanks to Martha Lane Fox, the Cross-Bench Member of the House of Lords? Will he, however, take on board the fact that older people in this country find it very difficult to make the transition from the traditional to a digital way of communicating with the Government?
Mr Maude
I am very grateful to the hon. Gentleman for his compliment. We are trying to make a lot of progress, and the British Government are now regarded as world leading, after having been, frankly, a byword for failure in Government IT. Other Governments are now using the source code for gov.uk, and imitation is the sincerest form of flattery. Baroness Lane-Fox leads the Go ON UK charity, which is dedicated to getting more people online, which is the key purpose. When we provide the assisted digital option, we ideally want to frame contracts so that they incentivise the provider not just to provide a service, but to use it to help individuals to get online so that their lives are enriched more widely.