Baroness Tonge
Main Page: Baroness Tonge (Non-affiliated - Life peer)(6 years, 10 months ago)
Lords ChamberThe noble Lord is correct on the figures. The average recall success is 10% to 20%. We believe that 40% is a great improvement on that, but of course there is more to be done. Whirlpool has taken its responsibilities very seriously. Letters, emails, texts and phone calls have been used to track down those who have bought its white goods. But, as I said earlier, there is more to be done. A central hub could be a way forward to help with the noble Lord’s question.
My Lords, is the Minister aware that the charity Electrical Safety First—I must declare an interest as a patron—is running a campaign about the safety of all electrical appliances in the home? Will the Government please give as much support as they possibly can to its efforts?
I take note of the noble Baroness’s point. Britain’s safety requirements are among the highest in the world. This is backed by the necessary legislation, but there is always more we can do.