Railway Stations: Ticket Office Closures
Baroness Seccombe Excerpts(1 year, 3 months ago)
Lords ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Baroness Vere of Norbiton (Con)
I cannot comment on the noble Baroness’s ticket office specifically, but 99% of transactions at ticket offices last year could have been made either through a ticket vending machine or online.
Baroness Seccombe (Con)
My Lords, I travel from Banbury to Marylebone every Monday. When I approach the ticket office there is at least one person ahead of me. I hope that there will be flexibility in this: maybe some stations do not need ticket offices, but places that are busy certainly do.
Baroness Vere of Norbiton (Con)
My noble friend is absolutely right. This is not a one-size-fits-all process; this is a consultation, and we will look to see what the independent passenger bodies say when they have finished reviewing all the consultation responses. We believe that that will be towards the end of October.
Railway Station Ticket Offices
Baroness Seccombe Excerpts(2 years ago)
Lords ChamberRead Full debate Read Hansard Text Watch Debate Read Debate Ministerial Extracts
Baroness Vere of Norbiton (Con)
A voice behind me said, “Including passengers”, but let us not go there. I will take that back to my department.
Baroness Seccombe (Con)
My Lords, the person who sold me my ticket yesterday certainly made her views clear. She said, “What’s all this nonsense about doing away with the House of Lords? They can’t do that, can they?”
A noble Lord